United Relocation LLC

Reviews

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1. S

   Sergey K.

   Source: MoveAdvisor

   3 Jan 20194+ bedroomPaid $3,900

   Big move from TX to CA - made it nice and easy.

   We called many moving companies for quotes and United Relocation gave us by far the best price. US Movers (contracted packers) arrived on the earliest scheduled day and I was happy to hand the whole process to them. I am very grateful to Kevian (the packers driver in Dallas, TX) who said - now you can just take a break and we'll take care of everything. And they did. They packed all loose items, took apart and diligently wrapped all furniture (including the bolts, nuts, and washers), paintings and big frames, numbered each box and each article with a numeric sticker, re-taped all boxes and after they finished they cleaned up! Everything arrived to CA intact! They even moved my Makita drill set from the box on which I unambiguously wrote "drill" into a wheeled cooler which was much safer. Good thinking! Moti (the US Movers delivery driver in CA) had to navigate his semi-truck in reverse to get to my house on a pretty challenging dead end street with bunch of construction trucks parked along it. He saved me a lot of money by getting his 18 wheeler right next to my house. Many thanks, Moti! When I contacted Lisa in Customer Service with questions - the response was always prompt, courteous and helpful. I highly recommend this company and just want to say THANK YOU for making our big move from TX to CA easy and nice!

   Response from United Relocation LLC

   Sergey, Thank you for the honest and detailed review! We're happy everything went smoothly for you. You were patient and easy to work with throughout the process. After delivery you mentioned that a briefcase was missing. We had the movers looking for it diligently, but then you notified us it was in the last box you unpacked days later. We were happy you found it because the movers weren't having any luck finding it. Best to you and your family, - United Relocation.

2. J

   Jovan

   Source: MoveAdvisor · Seattle, WA

   26 Nov 20181-bedroomPaid $1,200

   Amended Review.

   I was able to get in touch with United Relocation. They understood the situation and compensated me for my lost items. GTS shipping was the contracted moving company arranged through United and they have been contacted. United did a great job in resolving the issue.

   Response from United Relocation LLC

   Jovan, Thank you for the review! It's hard to know if a customer has any issues unless we are notified and we appreciate you telling us. Once we were aware we immediately resolved the issue and parted ways on great terms. Please call us if you need anything going forward. Best regards, -United Relocation.

3. E

   Elizabeth D.

   Source: MoveAdvisor · Olympia, WA to Columbus, OH

   9 Sep 20212-bedroomPaid $6,200

   SCAM

   My mother's items were picked up by these guys (who were a subcontractor of the hired company). It's been in their possession for about 6 weeks and we still don't have any clue where her stuff is. She received a handful of items and they are trashed-- not just scratched, trashed. That's after paying $6,200. Don't use this company or All Pro Moving Co, which seems to be their new name (same phone number). I also wouldn't hire a moving company unless you KNOW who the contracted companies will be.

4. M

   Mike G.

   Source: MoveAdvisor · Tampa, FL

   21 Jun 20212-bedroomPaid $4,500

   Scam Avoid This Guys

   very worst service you can get, they are not professional. Don't hire them. They steal your valuable stuff.

5. J

   Jessica T.

   Source: MoveAdvisor · Woodbridge, VA to Palm Beach, FL

   25 May 20212-bedroomPaid $3,200

   False impersonation of me

   Not sure why someone used my name to write a review on here. I never used this company nor wrote a review about it. Whoever did this was obviously trying to impersonate me. This is the real Jessica Tyrra and the only thing I can possibly think of is my estranged in laws using my name to write such a great review on here. Last time I knew, Joann Tyrra worked for a moving a company (Maybe still does) but I'd like for the review someone left under my name on Oct. 26th, 2018 to be removed. Thanks.

6. J

   Jenarae V.

   Source: MoveAdvisor · Pewaukee, WI to West Des Moines, IA

   2 Mar 20202-bedroomPaid $4,311

   Horrible Company.

   If I could leave a one star rating I would. These people are scammers!! My husband and I made the awful decision to have these people move us from our apartment in WI to our condo in IA. They showed up hours late, then demanded we pay them $200 cash before they'd move our things. We were blindsided, and of course had to pay them the money because we had no other choice -- our lease at the apartment was up and a new family would be moving in. We were told our things would be delivered within 3 days so my husband and I, along with our two toddlers, drove down to IA and stayed with his brother until our things arrived at our new place. Surprise, our stuff didn't arrive until 2 WEEKS LATER. My husband was starting a new job in IA and didn't have enough clothes for two weeks so we had to purchase an entire new wardrobe for him. Plus we only packed a handful of outfits each for our kids. They didn't have any of their toys, we didn't have our beds, nothing. So we ended up having to stay with my brother-in-law for those two weeks. My husband and I called every day to see when our stuff would be delivered and they just kept telling us "the next day," which of course was never true. Then when they did finally deliver everything, they had written items onto our bill that we didn't even have, such as a dining table and rocking chair. They also had broken one of our china plates, glassware, and scratched up the walls at our new condo because they were careless carrying in our furniture. They ended up charging us over $4000 which was twice as much as we were quoted. They are complete scammers and I hope no one else has to deal with this "company" of crooks!!

7. M

   Mike W.

   Source: MoveAdvisor · Los Angeles, CA

   31 Jan 20202-bedroomPaid $9,500

   Avoid Avoid SCAM.

   This company completely SCAM and the give you the Lowball quote and take your deposit and never provide the services.It is completely Robbing. Don’t trust and give them even a penny.

8. J

   Jeannette B.

   Source: MoveAdvisor · Highland, CA

   19 Dec 2019Partial movePaid $3,200

   Move.

   I have been told four delivery dates and still have not received my household goods. After researching the this company, I found that the BBB gave them an F. Strongly recommend not using this company. My move was coordinated thru a moving brokerage firm, Moving Pro US. I am NOT happy with this company and their affiliates. Very poor service.

9. T

   Teresa R.

   Source: MoveAdvisor · West Palm Beach, FL

   4 Nov 2019Partial movePaid $1,500

   Small move Florida to Texas.

   If there were zero stars, I would rate them less than that! They lie. They cheat. They threaten. I was guaranteed my balance could be put on my Visa. They called on Saturday night at 9:30 and said their machine was broken and they want to deliver on Sunday and I needed to be prepared with cashier's check or cash. I said fix your machine and deliver on Monday. Needless to say, the guy was an absolute jerk. Even worse than the extortion was all my thing stank so badly of cigarettes I may never get the stink out! Do not use these movers!!

10. P

    Pamela L.

    Source: MoveAdvisor · Higginsville, MO

    29 Oct 20193-bedroomPaid $11,600

    United Relocation Movers, LLS.

    I am unhappy with my moving company because the "professional movers" were rude and careless, They put things on the truck that were set aside and not to be moved. .I called the on 9/6/2019 to get my belongings delivered to my new home, So far they have failed to deliver my your belongings to my new address and all I get are excuses about when they will deliver my furniture. They have also requested much more money than they quoted you originally, They handled my furniture and moving boxes carelessly and as a result I can only hope that everything arrives in one piece undamaged. Now on 10/28/2019 They won't even take my calls.I really hope anyone reading this to take heed, RUN! Don't call The Broker, Purple Heart Moving Group either, as they apparently have no control or real interest what goes on around them.