VanOne

Reviews

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1. J

   Jim A.

   Source: RemovalReviews · London, UK to Pully

   20 Dec 20222-bedroomPaid £1,500

   Moving can be stressful but not when doing it with VanOne

   Moving can be stressful but not when doing it with VanOne, the logistics team (shout out here to Lennart and Leona) were excellent from start to finish. The price was clear and fair. We had a problem with Swiss customs but the team took the problem on and helped resolve it. Also a shout to Alexander the driver, very polite and a great help loading.

2. D

   Dawid W.

   Source: RemovalReviews

   28 Nov 2022Partial movePaid £1,015

   Move from London (UK) to Düsseldorf (DE)

   I don't usually leave reviews, but this service was actually really good. Exactly what I was looking for at a pretty good price. The process was very smooth, information was clearly displayed and communication was swift and efficient. Our driver Alex, though very young, was actually incredibly competent, mindful and helpful. He spent the time to careful pack the items, kept in touch throughout his journey and helped us unload and carry all the items up to the 3rd floor (no lift). Everything arrived exactly as placed in the van, honestly, couldn't ask for anything more. Exactly as advertised. Would recommend the company, the service and most of all the driver to anyone reading.

3. M

   Martin J.

   Source: RemovalReviews · Harrogate, UK

   24 Oct 20221-bedroomPaid £2,088

   great service

   Great service, we were informed by the VanOne team throughout the whole process. The driver Bartosz was very helpful, arrived on time as expected, we couldn't recommend him more. Thank you

4. V

   Val B.

   Source: RemovalReviews · Montecarotto to Crowborough, UK

   4 Oct 2022Partial movePaid £2,173

   Great service

   We moved 10m3 of personal belongings from Italy to E.Sussex. We were kept informed throughout by the the logistics team which was very helpful and we would like to thank Lennart in particular who was excellent. The driver arrived at the expected time and helped with loading and although we understand that there was some problem with customs delivery was still on the day expected. Unlike some of the reviews the tracking app worked for us and we were able follow the van which we found very useful. The weather on the day of deliver was awful but the driver was really solicitous in making sure that the furniture and boxes were kept as dry as possible when unloading. If anyone gets Hakim as their driver they will be be fortunate. Overall we were very pleased with the service from beginning to end

5. E

   Elizabeth D.

   Source: RemovalReviews · Chelmsford, UK

   8 Sep 20223-bedroomPaid £2,719

   Trustworthy service

   The drivers were so helpful, even if their English was limited. They were careful, patient and understood our stress. Real experts at loading their vans to avoid movement and damage. We were delayed (huge tunnel problem) they arrived at destination before us & waited until the next morning to unload which was fantastic. No problems with the customs despite a complicated situation, the communication with Vanone was excellent, they were helpful from the beginning to the day of the move. Great value for money!

6. L

   Liana H.

   Source: RemovalReviews · Nantes to Bath, UK

   19 Aug 20221-bedroomPaid £991

   Excellent service from beginning to end

   This is the second time I've used VanOne to move, and they have done a brilliant job throughout. Every issue was sorted fast and efficiently, and their logistics department were helpful from beginning to end (well done Luis and Lennart!). A special highlight of this time was the driver Nayden Atanasov, without whom I would have had serious back problems by now. He was very thorough in securing my boxes in the truck, and worked tirelessly when helping me carry them to my new flat. He made everything much easier and less stressful than it could have been. He is clearly someone who cares a lot about his work and does it very professionally.

7. I

   Ivan S.

   Source: RemovalReviews · Edinburgh, UK

   30 Jun 20222-bedroomPaid £1,236

   Very good service

   We chose the option to move 10m3 of personal belongings from Edinburgh to Belgium. The driver came at the agreed time and date. He was from Romania, so he spoke basic English and really good Spanish. In any case, more than good enough to do the job. We had no problems with customs whatsoever by preparing the documents advised by VanOne. The driver arrived at the destination the next day and he called me to let me know he was arriving. The tracking widget in the website was not working. The driver helped us to load and off load our stuff. I received from other companies quotes x2 and x3 times higher to do the same job. At some point I was worried because I could find mixed reviews on the internet. We had a smooth exp and I would use VanOne again.

8. U

   Ulrika R.

   Source: RemovalReviews · West End of London, UK to Mellbystrand

   2 Apr 2022Partial movePaid £1,600

   Great removal firm

   Great service, process driven and clear instructions. Value for money. I will use again. The service from head office and the removal person was great.

9. M

   Margrieta L.

   Source: RemovalReviews · Copenhagen

   1 Apr 20221-bedroomPaid £1,300

   Excellent service

   This group was smooth and very idiot proof. I found them easy to work with and they took stress off me during a difficult time.

10. I

    Ivana R.

    Source: RemovalReviews · Billingshurst, UK

    18 Jan 20253-bedroomPaid £2,040

    Very helpful management

    We had few issues with the customs because of the papers ( we had already moved abroad so not anymore able to sign them) but the company really helped out and was happy to help. Everything arrived safe and quickly to us. Thank you ?