Zoom Movers

Reviews

Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.

1. C

   Cara L.

   Source: MoveAdvisor · Kitchener, ON

   24 Apr 20232-bedroomPaid C$560

   HUGE SCAM

   just save your money and go anywhere else!!! Brutal customer service and even worse professionalism. Turned what should have been an easy move under 3 hours and turned it into a $600 scam and they didn’t even “have time” to move the rest so we had to get a uhaul. Just the worst!

2. J

   Jack

   Source: MoveAdvisor · Guelph, ON to Waterloo, ON

   11 Dec 20181-bedroomPaid C$700

   Dishonest Movers.

   During the call they gave verbal confirmation of $500. Upon arrival, they demanded $700 and took advantage of my situation. During the move they were disrespectful of my furniture and did not even move everything. They told me to move my own belongings in my car as they did not have enough room in their vehicle. I would never do business with a company as dishonest as this one again. Do not trust this company with your personal belongings.

3. R

   Rafa

   Source: MoveAdvisor · Guelph, ON

   27 Jul 2018StudioPaid C$400

   Scam.

   Sorry, in the review below, they returned $100 after scamming me of $400. I should have paid $150.

4. B

   Barb H.

   Source: MoveAdvisor · Collingwood, ON

   23 Feb 20183-bedroomPaid C$900

   Do Not Use These Movers.

   They ask for cash before they'll load and unload (even though there was no talk of cash when we set this up). They were late. They broke stuff. They don't respond to issues and certainly didn't resolve any of the problems we had. Terrible.

5. K

   Kian

   Source: MoveAdvisor · Kitchener, ON

   19 Feb 20182-bedroomPaid C$350

   Thieves.

   1. We agreed on a price before hiring them. They showed up and demanded 50% more, taking our situation as hostage. 2. They took the money upfront (non-optional!), drove our stuff to the new place, emptied in the garage, and the moment I looked away they ran to the truck and ran away! Didn't answer phone. Even their (imposed) condition was for 3 hours, but they ran after 2:20, having already taken the money. I even called the police but they said they can't do anything. Had to ask friends to come help move stuff upstairs.

6. C

   Cece

   Source: MoveAdvisor · Mississauga, ON

   31 Dec 20171-bedroomPaid C$150

   No show.

   I must say I esaped a bad move job based on all the reviews. Wish I found this earlier. Anyways booked this moving company as I was 7months pregnant and my husband needed the help. Confirmed with them twice days before move day. An hour after move time finally got through to them only to be told movers went out night before and were too drunk to work. Lol. Uhaul it was. Moved ourselves. I only communicated primarily through text. Got everything in writing. Lol.

7. S

   Shawn

   Source: MoveAdvisor · Hamilton, ON

   17 Dec 2017Partial movePaid C$300

   Do Not Hire These Movers!!

   I paid $300 with a deposit of $100 to move ten boxes, a dresser, and a bed. They left the box spring in the elevator and took off with the deposit that was promised to be returned if the job exceeded 2 hours. Which it didnt. When I contacted them they stated I owed more money which is completely false. Why would they just leave if they had a balance owing. Please do yourself a favour and do not hire these thief’s. I will be contacting the peel police.

8. H

   Hugo

   Source: MoveAdvisor · Burlington, ON to Hamilton, ON

   10 Dec 20172-bedroomPaid C$500

   Zoom movers are a scam, do not use them.

   We ordered zoom movers, they took our deposit and left. Do not trust them, they are a scam. Do not go with zoom movers.

9. V

   Viren

   Source: MoveAdvisor · Etobicoke, ON to Brampton, ON

   25 Nov 20172-bedroomPaid C$300

   Avoid ..Avoid..Avoid.

   I wonder how they survive in this business. Very unprofessional people. Came with smaller than required Truck, promised to do route twice. Since I paid in advance, they never showed up 2nd time..even did not lick up my call!!

10. R

    Ryan D.

    Source: MoveAdvisor · Owen Sound, ON

    1 Oct 20172-bedroomPaid C$500

    Zoom movers.

    I contacted them requiring movers on short notice, which they happily provide apparently..they attempted to switch times the same day..I couldnt..the next day at 7 a.m I recieved a rext saying they would be there at 10..3 hours early..no can do sorry..so then they tell me to have 500.00 cash for deposit..alam bells now but is hours away from move, im stuck..they show up, load one residences belongings, then close the door and lock it..they then asked me for another 460.00 or I don't get my furniture back..nice try, now im calling police..the police tell me it is my faultb because I didn't get a quote in writing..I thought being told 110.00 per hour( no mention of any other charges yet) was my quote..sorry Owen Sound Police, for thinking I could trust a business..Steve( the owner, and definately an alias) insists he is doing no wrong, and agrees that for 100.00 dollars more ge will deliver my belongings..since I am stuck I agree..so they drop them off, I pay another 100.00, tgen they say I didn't pay..The police arrive again, and tell me how disappointed they are that I did not follow thru with the agreement( altho I did) and they could care less that they had already ripped me off 400.00 without foing the job, now the polic3 are helping them with another 100.00..far as im concerned these crooks should have been arrested and charged with fraud..DO NOT USE THEM..not only are they dishonest, they are slow and inefficient as well..afterwards I recieved several nice texts calling me names and stuff, and threatening me as well (wait and watch) what happens to me was the theme lol.