Bravo Moving

Reviews

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1. T

   Tomo B.

   Source: MoveAdvisor · Houston, TX

   24 Jul 2024Commercial movePaid $2,925

   Bravo Moving Co is Careless

   This company’s moving truck destroyed several newly repaired power lines and snapped a transformer pole in my neighborhood so we are out of power until who knows when. Bravo moving company was worse for our neighborhood than hurricane Beryl. Their truck was obviously too big for this tiny residential street, and tried to go down it anyway. Bravo needs to train this driver better, because this was an avoidable mistake. That line had JUST been replaced and repaired before they snapped it in half, BECAUSE of the storm. Unless Bravo Moving Co. has photo evidence that the line was too low, they need to stop pushing that narrative. This narrow residential street was never going to accommodate your moving company’s giant 18 wheeler, stop blaming the line. This was either poor planning and preparation by Bravo Moving company or terrible judgment by their driver. And, if their excuse is that the line was too low, it is still the driver’s fault. They should have assessed the viability of the street for such a big truck, “low” power lines and all, BEFORE they drove down the street, not just assume the truck could fit because “the line is SUPPOSED to be higher than 14 ft”. You all need to check that out in ADVANCE of the truck’s arrival. A responsible company would’ve checked those lines BEFOREHAND. I understand accidents happen but losing power in Houston, TX in the middle of the summer can be lethal, with the triple digit temperatures. People have literally died this month because they are without air conditioning or access to the medical machinery they need. My neighbors are elderly and were put in a dangerous position because of Bravo Moving Company’s seemingly negligent mistake, and Bravo Moving Co is being very casual about a very serious and expensive issue that they caused.

2. T

   Tara L.

   Source: MoveAdvisor · West Hollywood, CA to Atlanta, GA

   7 Jun 20231-bedroomPaid $3,400

   Do not hire, worst moving experience

   Please do not hire. I didn’t listen to the negative reviews and Ali the “manager” said all the right things. However they failed to show up on the day. Numerous calls and even the coordinator didn’t know why no one called me back. I finally heard back late in the evening. My apt building had no outdoor lights. We agreed on the next day and he knew I had to miss my flight. He said he’d talk to the owners about reimbursing me. I was never given the federally approved moving handbook and my paperwork was barely filled out. It also showed another company name at the top. Salam Trading. I asked what this was and the mover said it’s paperwork we have leftover on the truck. The movers said it would be on its way across the country in a week. But I did know to allow up to 21 days. I paid for boxes and extra wrapping so they could wrap glass and antique items. Ali had me email him my cancelled flight and info for reimbursement. When I asked about it I had a written response that I had to wait until my stuff arrived in case of any damages. Movers took until the 21st day to show up. They were in a larger truck but took my items from under the truck not inside the truck. They wouldn’t allow me to look at my items until I sent a payment, of course it was venmo. Almost everything was broken. Apparently the guy he hired to bring my stuff drove to NY and Vermont for the holidays. Unloaded my stuff to make room for an Amazon order pickup and put my stuff under the truck. I didn’t pay a moving company to pick up amazons orders. I called Ali and emailed him right away. Again he said all the right things said insurance would cover most and he’d talk to the owners. Months went by until the insurance company offered $131 when my damages were well over 3k. He said he never does this but the owner offered an additional 2-3 hundred. That it’s my fault stuff broke. I said that is not enough and I have moved 7 times in six years, never had one thing break. Most of the items that broke they wrapped. I asked again to please let me speak to the owner. He said I couldn’t. Now I know why. Upon public records Ali K is the OWNER. He created a doing business as for Salam Trading and has Bravo Moving under that name. Numerous reviews online said similar things, broken items and that Ali swore he wasn’t a broker but Salam showed up when they hired bravo movers. Another post a customer said he paid him out a few hundred after a price of furniture was broken. He wouldn’t use him again but it helped more than insurance. Ali K has lied the whole time and when I emailed him with this info about him being the owner he never responded.