JoChas Moving & Delivery

Reviews

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1. M

   Monica L.

   Source: MoveAdvisor · Deerfield Beach, FL

   11 Jul 20192-bedroomPaid $450

   Awful.

   Terrible company. Moved on 4/15, movers were nice but after reporting damage on 4/30, I was told they would follow up within 30 days. So 30 days later and nothing so I called (5/30), they told me that some how the claim was over looked. So after they reviewed it while I was on the phone, they calculated the damages and told me since they do payouts at then end of the month and they were already processed I’d have to wait to the next month (June). Called again several times looking for an update to fine out that they haven’t sent out any payouts as the business isn’t financially unstable and not doing well. And there was also no guarantee I would get paid! So pissed $250 in damages that now I won’t get back!! STAY AWAY.

2. E

   Erika

   Source: MoveAdvisor · Fort Lauderdale, FL

   8 Jan 20191-bedroomPaid $450

   JoChas Moving nightmare!!

   The worst moving company ever, they sent two guys that had no common sense at all, a move that should had taken 3 hrs, took 5 hrs because of their lock of work ethic and common sense. My furniture and wood floors were damage and the company did not take responsibility for damages, they are unprofessional and absolutely have no respect for their customers, all they want is your money. Do yourselves a favor and do not hire this nightmare of a company. Beware!!

3. A

   Alexandra D.

   Source: MoveAdvisor · Orlando, FL

   22 Aug 20182-bedroomPaid $450

   Worst Moving Company Ever.

   I would not recommend JoChas Moving Company. The company damaged our $1400 dining room set during our move and did nothing to compensate us for the damage. A claim was filed promptly as per directions from the movers, whom did not want to take responsibility for damaging the table. After weeks of unanswered calls and unreturned voicemails, JoChas finally spoke with us and told us they would give us $30 to repair the table ourselves, assuming we had the tools and experience to do so. We were told a check in the small amount of $30 would be mailed to us. Weeks later and we still have not received anything. Our move was in April and it is now August. This company is unprofessional and lacks the communication skills required to run a company. It is apparent that they have no respect for their clients and are only interested in completing a move, taking your money and moving on, whether or not you are satisfied with the job they have done. I will not be using this company again for my moving needs and will advise friends and family against using such a careless company.

4. K

   Krista

   Source: MoveAdvisor · Brandon, FL

   1 Aug 2018Office movePaid $450

   **AVOID, especially the Tampa crew**.

   Let me start out by saying this- I have moved a lot in my life and thus have experienced many different moving companies, a few good, a few not so good.. I did not think it was possible to be as AWFUL as these guys were. It would be comical, if so much of our stuff wasn't destroyed.. We used these guys to move our office a few month ago. For starters, they sent two guys, both with limited logical abilities, but one with zero common sense or work ethic. One of the guys spent more time on the phone with his girlfriend/wife planning their night and complaining about how heavy things were than actually working, which left the other guy.. the one with a little work ethic to do things on his own. As a result of this, our small 900 square foot office move took 4.5 hours! I basically have a photo album full of photos of damaged items. We are not super picky, mind you, we understand that things may get a little scuffed or get a few scratches during a move. That's the price of moving, right? Well, these guys managed to DESTROY things. Almost every piece of furniture was damaged. We had have to have an upholstery company repair two arm chairs that were torn. At one point, one guy (the one that actually worked) was trying to move a desk on his own, he lost control and put it through the wall before it hit the floor, severely damaging two things in one swift move. Impressive.. or not.. No big deal, because they're insured, right? HAHAHAHA! Well, they pay $0.60 per pound and don't cover anything constructed of particle board. Well, the desk that they put through the wall and rendered unusable, even though it was a $1000 desk from an office furniture company and not a $60 Ikea desk, the core was MDF, which they consider particle board so it was not covered, period. While I spoke with the Jochas guy that does insurance claims he agreed that it was not right, but they were still not paying out on it. He also said during our conversation, "this why I don't give my contact information out, a lot of people in Florida are armed." They are used to being hated and they don't care because people keep hiring them. Do yourself a favor.. DON'T HIRE THESE GUYS!

5. T

   Tameka

   Source: MoveAdvisor · Tampa, FL

   30 Jun 20181-bedroomPaid $250

   $750 worth of damage.. $11 offer! BEWARE!

   If I could leave 0 stars, I would! This company has some of the worse customer service I have ever experienced! One of the movers was great but the other was a complete buffoon. Within 15 minutes of starting the process, he broke a vase of mine. I didn't make too much of a fuss about that though. The main reason for the review is because as he was TOSSING my packed items down the stairs of this townhome, he managed to break the railing off of the wall. I hear him telling his bosses that it wasn't his fault when he called them but he didn't have the consideration to apologize or take responsibility for this damage. Once complete, I filed a damage claim, expecting this to be a quick and efficient process, as the mover assured me it would be. Instead, I was told to get my own independent quote for repair as they "do not have anyone on staff capable of doing that type of work." After submitting photos and misc. other information requested, I was told to "be patient." I was then offered $11 dollars as compensation! The movers claimed that the railing had been damaged before and that it was poorly re-attached and that it fell off when he barely touched it! How ridiculous! I have called their offices many times and have yet to speak to anyone about my experience. They chose to take the word of a mover, who by their own admission, is not an expert at wall repair/railings rather than speaking to their PAYING (yes, they still charged me full price for the move) customer. WORSE BUSINESS I'VE EVER HIRED! BEWARE!!

6. M

   Michaelle F.

   Source: MoveAdvisor · Tampa, FL to Brandon, FL

   25 Jan 20182-bedroomPaid $500

   Worst moving company ever.

   I wish I couldn't give ANY stars!! These (I want to say a different word) people are the WORSE! I have never ever ever ever ever ever ever ever had such a terrible experience with a company in my life! I always hire movers because we don't have family here and it's hard for us to do it on our own with two small kids. I bought this deal off of Groupon for $139 for two hours! These movers came in my house and told me they will not be able to move 9 pieces of furniture & 20 boxes in two hours with a 1.8 mile driving distance. When I say 9 I mean 2 mattresses, one tv stand, one dresser, one nightstand, bedframe, desk, and a target brand shelf. They only moved those 9 items and took them 3 D** HOURS!! I had wayyyyyy more stuff from my previous move with same driving distance done in 1 hour and 45 minutes and I mean unload house, load truck, drive, unload truck & load new house. I didn't use them again because I couldn't remember the name or find them on groupon. And within those 3 hours they didn't even take ONE box. Then had the NERVE TO CHARGE ME AN EXTRA $280!! And we STILL HAD TO MOVE!! We had to use m daughters bicycle to haul boxes to and from our car and even had my 9 year old help and lift boxes with me because we were in such a tight spot and no help and on a time crunch. And yes I did call them but guess what they don't return any of my calls. I've called and called, left messages after messages and STILL NO RESPONSE! Please stay away.. oh and these grown a** men were moving slower than I was and I'm a 5' 4" 125lbs woman who is NOT active in any way.. it's like the they purposely take their time so they can charge you more. Please do yourself a favor and pick someone else. I'm usually not the one to complain and I believe in the right thing and hard work BUT THIS bothered me so much because of the bad business and no regards for their customers I had to share my very awful experience. Please go somewhere else! Btw I'm a real estate agent and will let every buyer, seller & renter to never use them.

7. B

   Betheny

   Source: MoveAdvisor · Tampa, FL

   2 Apr 2017StudioPaid $500

   Avoid at All Cost.

   BE WARNED - this company is a threat to your TIME, MONEY, PROPERTY, and SAFETY. Do. Not. Hire. Them. I purchased 4 hours of moving services to move from a studio to a 2 bedroom, no couch, no entertainment center, no dining room table with elevators at both apartments. I ended up having to pay almost double what they quoted me. They took 4 hours just to pack the truck. They took 50 minutes to drive 20 minutes but were miraculously able to unload 4 hours of packing in less than 1 hour in order to make their next appointment. The reason the move took so long is because one of the movers spent much of my time hitting on me, asking me increasingly personal and inappropriate questions, asking me to meet up with him later, and hanging out on my balcony. After the move was complete I walked out of my apartment and walked back in to find one of the movers digging through my purse where my credit cards, license, passport, and checkbook were located. I then had to confront a grown man and criminal in my home, by myself while he tried to steal from me. The company issued me a laughably small refund - not even covering the unexpected extra money that they forced me to pay for going over my time and then refused to speak with me. To this day they refuse to give me the employees name so that I can file a police report to protect myself and my personal information. They say on their website they hire "Family and friends of family." They have no interest in protecting you or your property only their employees. This company will send CRIMINALS into your home with your personal belongings and your family members – DO NOT HIRE THEM. Whatever you receive as a quote – double that to account for the time their employees will waste hanging out in your house and making you feel uncomfortable. I cannot imagine the time and money you would spend if you were moving more than one person’s belongs. If you value your time, money, and safety STAY AWAY.