Mega Van Lines

Reviews

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1. A

   Amanda B.

   Source: MoveAdvisor · Kirkland, WA to Houston, TX

   23 Aug 20211-bedroomPaid $4,000

   This is a Scam!

   They took my money, $1500. Never showed up, never called, and won't give me my money back. I waited 2 months for a truck they said would come?? If you check their Facebook page they have no CEO listed, no manager etc. probably because they don't want people to know who they really are. Joseph in Sales is a liar! Josh and Rachel are the only people that answer the phone, but give you no info on what is going on and tell you they will call you back, and never do blaming everything on a fake dispatcher looking for a truck. I am still fighting to get my money back and plan on taking legal action for the irreputable damage that they caused my family and I. This is a SCAM!!!

2. S

   Steve

   Source: MoveAdvisor · Cary, NC to Lexington, KY

   15 Aug 20211-bedroomPaid $2,500

   Move issues

   We used them in January to move my son. The move coordination was terrible. Colleen Knapp promised a lot to get the job. She was useless during the move and would not engage to solve the issues. They provided an estimate but it was a bait and switch price. The actual price was double. Beware they are a BROKER!

3. B

   Buife I.

   Source: MoveAdvisor · Dallas, TX

   11 Aug 20211-bedroomPaid $885

   BIG SCAM

   Do not I mean “DO NOT” use this company. I got scammed and they wouldn't give Me a refund. Save yourself the stress, tears, and heart attack. The biggest mistake I ever made was paying The deposit only to find out they are not a moving company but a brokerage ?

4. C

   Chapin B.

   Source: MoveAdvisor · San Clemente, CA to Pittsburg, NH

   5 Aug 20212-bedroomPaid $2,500

   DO NOT USE THIS COMPANY

   Mega Van Lines canceled on us 45 minutes before the driver was supposed to arrive and instead hired a third party moving company out of Las Vegas that lied to us, voided their contract on numerous occasions, stole from us, destroyed most of our items, lost a motorcycle, took 4 months to deliver our (some of our) things, and as of 5 days ago are permanently closed with the owner and his workers being arrested by the FBI. Thanks Mega Van Lines for your help. AVOID THIS COMPANY, they're just a broker that will potentially screw you over. Continue looking for a more reputable moving company if you don't want to lose your life's belongings.

5. L

   Leesan V.

   Source: MoveAdvisor · New Haven, CT

   5 Aug 20214+ bedroomPaid $11,000

   Scam moving company!

   They’re not a real moving company, they’re brokers who outsourced my move & tried to extort an extra $5,000 from me! When I refused, (who has an extra $5,000 lying around in cash?) the movers left leaving me holding the bag! Mega Van Lines refuses to give me back my deposit of over $3,000 & some how removes every negative review I leave on the internet. Do Not Give Them Your Money!

6. R

   Ray L.

   Source: MoveAdvisor · Los Angeles, CA

   3 Aug 20211-bedroomPaid $3,000

   SCAM. DO NOT USE. Read below.

   This business is a SCAM. DO NOT USE. They are not a moving company, but rather a broker who takes your money and does not setup a move. I confirmed this with the Delray Beach, FL police department, who confirmed this and stated they are well aware of people getting duped by Mega Van Lines. They started the street exits, but not the street number they claim. My daughter had a move setup with them, paid her deposit, and then a week before they said the price went up. It doubled. Then they no-showed on moving day with no call. Their "24-hour" phone number didn't connect. They refused to refund the deposit claiming it was done too late. I contacted the BBB (no ratings or reviews because they are fake and reset up), I contacted the Delray Beach police department and they confirmed they are illegitimate. I contacted other agencies, and trying to get Google to remove their listing because of fraud, but I haven't been able to contact them yet. Use a large, well known, established company. You will regret it if you use Mega Van Lines because they don't exist except to steal your money.

7. E

   Elizabeth C.

   Source: MoveAdvisor · Grosse Pointe, MI to Carlsbad, CA

   3 Aug 20211-bedroomPaid $2,779

   Do NOT use them.

   I hired them to move my stuff from Michigan to California. They no-showed on the day of the move. I wound up moving my stuff myself in a Uhaul. I have called to get the $2800 that I paid them back repeatedly and have gotten NOTHING. They continually put me off saying "they" review complaints and refunds on Fridays and I have gotten nothing. They are bullies and criminals!

8. T

   Troy F.

   Source: MoveAdvisor · Los Angeles, CA

   2 Aug 20211-bedroomPaid $6,000

   Ever want to see your stuff again?

   Our entire truck was "Stolen". That is how it all ended. How it started was -They sound incredibly nice, until they get your deposits. I said deposits, because they will call you again after the initial deposit to scare you into paying double for more space. Then your deposit is non refundable, regardless of you getting a single item delivered. The companies they broker to complete your move literally have class action lawsuits against them for stealing. Is Mega not liable for who they choose to do business with? Mega will not even talk to us on the phone, period, they say we need to talk to the company they brokered and they transfer us over, they will not even talk to us. Well, the company they brokered won't answer at all. so what are we to do? every single item we owned is gone and no one will answer the phone, and to add insult to injury, Mega will not even refund our deposit. Someone help please.

9. M

   Milo M.

   Source: MoveAdvisor · Portland, OR to San Diego, CA

   28 Jul 20212-bedroomPaid $1,300

   Stay Away

   You have to track this company down to get any response. The new place I was moving to required a COI which required certain coverages and when I received the document on the day of the move, the necessary coverages were not there and they refused to update their insurance policy. After arriving six hours late they concluded there wasn’t enough room on their truck to fit all of my belongings and they left. Never offering any other options. I informed Mega Van Lines of this and requested a refund. It has been 47 days and still now refund. Stay away.

10. K

    Kate R.

    Source: MoveAdvisor · Gibsonton, FL to Columbia, MO

    11 Jul 20212-bedroomPaid $5,000

    This is a Scam!!! Brokerage firm and low ball quote then raise prices

    I originally booked this company in April for a late June move. Robert Steele was the person I spoke to. I was told the move from FL-MO would be around $3,000 and take 4-9 days. I knew this was a good price so I figured it might change by a few hundred but it was still cheaper than anywhere else I called (over 10 other places.) Robert was very pushy over the phone so I realize now it was my mistake for chosing them but after talking to so many places I just wanted it to be over. I never heard from them so around May I called to confirm details, dates, and our new address. They always answer and seem courteous over the phone. Then another month passed with now word. I had to keep calling the week of to get details on when the would come and finalize our inventory. When I finally got a hold of someone for the inventory we went over everything, a few things less a few things more (mainly boxes being large instead of medium) and then Derick informed me he would be charging me an additional $1700 due to the change in inventory!!!! As mentioned I expected the price to change by a few hundred but this was over half of the original price. I told him it was ridiculous but at this point it was 2 days before the scheduled move and not much I could do. I called back the next day as we had decided to get rid of some things and condense down but they said it was too late to make anymore changes, even though they were the ones to wait until 2 days before what should have happened at least a week before. The moving company showed up in FL early, very nice gentlemen and professional who completed loading in just 3 hours. Then the wait. Originally I was told 4-9 days... then 7-10... then up to 14 due to the holiday weekend. On Thursday (day 12) i was told my items had been loaded onto the truck and would be here Sat and given a contact number for Yas. On Friday I contacted him and was told they would be here Sat by 5 and would call an hr before arrival. By 4:30pm on Saturday I heard nothing so I called and was told they had a tire blow out and would now be here Sunday btw 2-3. On Sunday at 2 I called and was told it would be closer to 5. At 5pm we had to call again and were told they were still 40 min out. At no point did he call us with updates. I had to constantly call them. It's now 5:30, and has started raining as I still sit here waiting for our furniture. More updates to come should it ever arrive. Bottom line DO NOT USE Mega Van Lines. It is a brokerage firm that hires your move out to the lowest bidder. They lure you in with cheap prices and then double it the last week when they know there's nothing you can do. Awful experience!!!