Oasis Moving and Storage

Reviews

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1. R

   Ricke M.

   Source: MoveAdvisor · Tucson, AZ to Spring City, TN

   12 Aug 20254+ bedroomPaid $21,500

   Household goods moved

   This company is very unprofessional and damages over $45,000 resulted to my goods. They denied my insurance claim so I am out $20,000 on their insurance.Their QA refused to submit her report of damages afraid that she would get fired.

2. A

   Al B.

   Source: MoveAdvisor · Spokane, WA to Watertown, NY

   8 Nov 20244+ bedroomPaid $12,000

   Criminal

   Criminals! Stay away, these people are awful! Scammers, ruined multiple items and will not reimburse anything close to value. They will pay 0.60 cents a pound if your claim gets approved. Brokered through Safe Ship

3. K

   Kim K.

   Source: MoveAdvisor · Vancouver, WA to Tavares, FL

   4 Nov 2024Partial movePaid $9,000

   Missing items and charged more money

   Estimate from Safe Ship was $9,000. had to move out of our 3 bedroom house, 1,200sq, and put our belongings into a10x10 storage unit. The quote was for our 3 bedroom house. We got rid of most of our belongings due to cost to move them. Oasis showed up loaded our belongings and said it would be $5,000 since we had a bigger storage unit then quoted. They refused to leave unless we paid. we moved from WA to FL. Oasis showed up in Florida, did not stack the garage how I instructed, I work remote and needed to get numerous work things done. I could not babysit as they unloaded. They put books on top of fragile. All boxes clearly marked. They lost many of our items. I contacted once I was able to dig thru re- organize and see what was missing. We had 3 sets of golf clubs mine, the women's golf clubs are missing. We had a HUGE ski bag on wheels for air travel, 3 sets of adult ski's in it, MIA, it also has our name and email on it with a personal tag and Alaska Airlines tag on it; several boxes missing- with photos, cookbooks, spices, Halloween, decorations, a small jewelry box with 2 watches and 3 necklaces and costume jewelry in it. I took with me my good stuff. Found out one watch missing is now a collector item I had no clue, first watch my husband gave me gone, bathroom items, women's clothing, 3'vase in a box all by itself wrapped in green wrap, bubble wrap and a mickey blanket and box stuffed with bubble wrap to prevent wiggle, and I am sure other little things in boxes I will discover missing, a huge military bag with genealogy and military records in it. We also had a little damage we did pack all of our stuff and wrapped it ourselves when furniture arrived it looked like what we wrapped had been cut at the bottom it was not torn. They also charged us over $400 for supplies, all they did was wrapped our things with mover blankets, they even commented how well we packed. I had no choice but to pay. When I contacted Oasis about all the missing items the owner yelled at me for waiting 3 days to call. He asked why did I not call the day of delivery, I told him I was working from home, I started going thru things as I had time that day, and I had to clean up the mess his delivery guys left. I got numerous calls from a lady in the office, she said we think we found your items. that went on for several weeks, nothing showing up, and then the calls stopped and she would not take my calls, since nothing showed up, I am guessing she lied to get me to not complain. I did get a call from a lady next town over saying she had an item of ours. I went thru what was missing. She had our military bag and said that Oasis told her to throw it away we probably made a claim and was paid. We did get it, but they told her to THROW IT AWAY! It was too big for me to pack in my car and drive across country, car was packed as it was and 2 cats. We did make a claim, and it was denied due to Oasis "no response" Same with BBB they did a "no response" this is how they keep operating just ignore it and they can stay in business. This needs to stop I want my items, or the money to repurchase what they took. Beyond angry. They know how to play the game, make more money than what is quoted and refuse to leave unless paid. I think the moving companies for each truck load, in order of loading, should have to supply a list of towns/cities they stop at giving it to each house on the truck. Just in case items are missing, then homeowners could at least have more info when contacting the company, since the owner has no clue where his truck drove across country, or so he says. That would at least give you an idea of where to start looking if items are missing. They deserve -stars, seriously this should be an option.

4. K

   Kyle C.

   Source: MoveAdvisor · Keizer, OR to East Lansing, MI

   12 Aug 20243-bedroomPaid $5,827

   Missing/damaged items

   DO NOT USE Estimator from Safe Ship was off by $4,000. We never got our kitchen table, and one of our storage shelves was destroyed. Luckily, we got most of our boxes (we think). We did however get a box of someone else's photos. We're working on tracking that person down. The only thing we really cared about was an executive-size desk that belonged to my grandfather. There are a couple gouges in part of the wood, and all the fittings are missing. I really wish I had done more research on these companies. A horrible lesson learned. It's incredible that this company has a 1.5/5 rating at the time of this review. They deserve far less then that.

5. C

   Catherine P.

   Source: MoveAdvisor · Santa Clara, UT

   20 Oct 20223-bedroomPaid $25,000

   Horrible experience

   This company is a joke. They were extremely careless when moving our boxes and furniture. Throughout the moving day, I repeatedly asked them to not be so rough with our stuff and they wouldn’t listen. All of our furniture is damaged or broken. Our boxes including the ones marked fragile are smashed with the contents broken. We are missing several big ticket items including furniture and a computer. They tried delivering items to us that weren’t ours including a wedding dress. They were two days late with delivery. It was a terrible experience from beginning to end . I would not recommend this company to anyone.

6. Y

   Yani P.

   Source: MoveAdvisor · Las Vegas, NV to Denver, CO

   6 Sep 2022StudioPaid $3,500

   SCAM! Do not use!

   SCAM! If I could give 0 star I’d definitely do that. Moving from Las Vegas to Denver originally quoted at $1,850 ended up paying double. Was told that it’d take 18 days for our stuff to reach Denver so we paid $500 expedite fee to have it within one week. On the day of the pick up, the guy who picked our stuff said that 1 week includes weekend and holiday so it for sure will be within 1 week and they will contact us time to time to keep us posted. NO contact was initiated at all, we had to call them first and asked where our stuff was and it came almost 1 week later than what was promised. We had to pay almost $1,000 extra for a hotel room. When arrived, they asked for an additional $500 for them to change from u haul to a box truck which was not mentioned beforehand. Our stuff was not handled with care AT ALL! All the boxes were ripped and upside down. Our couch lost one of the legs, the chair is broken and we lost our lamp. Few days later we called to file a complaint and expected to get $500 expedite fee back because it came late and they did not give a damn at all. Madeline was very very rude. I work in hospitality and this is the first time I ever encountered someone who could be really rude on their job. She kept on saying that we shouldn’t have listened to the guy who delivered the stuff cause he is only a “delivery guy” so he doesn’t really know. How?!! He was the one explaining the agreement and conducting the important stuff. She even raised her voice to us and HUNG UP just like that. Not even a single apologetic word came from her. There’s some more behind this and I wish I could speak to someone further about this but they probably get these kind of complaints a lot that they don’t care anymore. ABSOLUTE SCAM.

7. P

   Priscilla T.

   Source: MoveAdvisor · Tucson, AZ to Cocoa, FL

   2 Sep 20222-bedroomPaid $5,000

   Horrible Movers

   I wish I could give them a minus 10. They are horrible movers. I don't know how they stay in business. DO NOT USE OASIS MOVERS, unless you want your stuff broken or stolen. They lost all my family pictures. I was so heartbroken. They offered me $6 for broken and missing items.

8. M

   Micheal L.

   Source: MoveAdvisor · Springville, UT to Omaha, NE

   29 Jul 20223-bedroomPaid $5,189

   I wish the poop emoji was a rating as 1 star is too high

   Cost way more than they originally quote but you dont' have final cost till all of your stuff is loaded and they can confirm the amount of square feet. They treat your stuff like junk. A number of our items were broken, including our piano. They are late to everything (our movers got to our house at 7pm at night).

9. D

   Darryl J.

   Source: MoveAdvisor · San Francisco, CA to Las Vegas, NV

   28 Jun 20223-bedroomPaid $8,000

   Oasis Moving SUCKS

   Unfortunately I used these clowns to move from San Fran to Las Vegas. WORST DECISION EVER!!! The communication from Oasis was horrible during the entire process. They arrived on the last day of the given window and took more than 5 hours to load an 800 sq ft apartment. I assumed that meant quality, but that was not the case. They then went to my storage unit and loaded additional items. It did not completely fill the truck so all items would need to be strapped in so they would not get damaged. The clown Matt, who was allegedly in charge of this shit show, did not properly secure items so they fell to the back of the truck. I assumed a moving company would know how to pack a truck, but I was wrong. When the truck arrived, items shifted forward and many items were damaged. They hired day-labors to unload the truck that had no experience moving furniture. They were horribly out of shape and could barely do the work. They scuffed several walls and did not know how to put any of the furniture back together. This was an absolutely terrible moving experience. I regret tipping any of the movers because they did a horrible job. They avoided my calls and just want to refer me to their insurance. They also have a horrible reputation on Better Business Bureau

10. S

    Susan K.

    Source: MoveAdvisor · Scottsdale, AZ to Tarpon Springs, FL

    2 Jun 20221-bedroomPaid $4,100

    Worst experience ever

    I think this moving company is a joke. They charged me more than what was quoted at time of delivery and did not deliver my ladder and 3 weeks later still have not received it. I have been in contact with the delivery person and it’s excuse after excuse