Oasis Moving and Storage

Reviews

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1. C

   Cyndi W.

   Source: MoveAdvisor · Solvang, CA to Peoria, IL

   25 May 20222-bedroomPaid $3,677

   Destroyed Family Heirlooms

   First off, I didn’t contract with this company but got shafted by Imperial Freightlines who contracted them to move furniture from CA to IL. They damaged every piece of family heirloom antique hand carved furniture they shipped; breaking legs off the dressers and shattering the hang carved vanity seat as well as scratches and other pieces broken off. They also broke much of my aunt’s hand made pottery which I inherited after she passed. I filed a claim but apparently they get to decide the amount and it supersedes what was agreed with when speaking with Imperial Freightlines. DO NOT USE THIS COMPANY!! DO NOT USE IMPERIAL FREIGHTLINES!!

2. G

   Glenda S.

   Source: MoveAdvisor · Minden, NV

   16 Apr 20223-bedroomPaid $24,000

   Thieves, Reckless and destructive, Liars

   We contacted Empire Movers thinking they were movers, NOT!!! Brokers Stole $3500 hundred for their service of bait and switch. What a joke!!! They turned us over to Oasis Movers out of Las Vegas unknown to us. These flakes showed up with one 35’ truck to load a 3 bedroom house. They had to send a second truck the following day. After the trucks were loaded we then find out they were Oasis Moving. $20,000 dollars to move us from Carson NV to St Charles MO. We were having a new home built so it wasn’t yet ready. I was told that storage would be $1100.00 per month in a climate control storage. After 28 days being in storage they called me and told be it would be $2900.00 month storage. So I had them take our belongings to St. Pete MO to store in a storage facility. Our son and daughter in law met them there. It was raining and dark and they could not see what condition the furniture was in. That storage unit stayed close for 5 months. To our dismay our furniture that had been fully wrapped was not wrapped now. Our Lazy Boy leather chairs were dragged and the leather was bruised and rashes. They dragged our expenses furniture that left chunks of wood missing with cracked and broken wood. Our mattress’s no longer had mattress covers and they had been dragged and filthy with water stains. It has been a very hard discovery of all the broken and damaged furniture, plus all the missing furniture. My husbands new shop vacuum, and all his shovels and rakes and snow shoved gone, brand new Dyson vacuum that was still in the box GONE. Clothes and shoes of mine missing. Kitchen appliances destroyed or missing. Box with a Louie Vuitton purse along with my Michael KOR shoes and dress clothes Gone. All the beds were damaged, all the mattress were damaged and dragged in dirt and water. Three empty 5 gallon propane tanks missing. Our dining set damaged and missing the nuts and bolts to put it back together. All the boxes that had fragile were smashed. Coffee maker, a $1000.00 latte maker cracked and broken. Pantry food gone. It’s like they went shopping and opened our boxes. Had someone else mail in one of of our boxes with some of our things. Worst move, most expensive move ever. We are in our 70’s and on a fixed income and can’t replace a lot of the stuff damaged and missing. NEVER NEVER NEVER USE OASIS MOVING COMPANY. They are modern day pirates, they destroyed, damaged and thieves. I hope Gods Strikes them with his Rathe. I hope God destroys their company. I hope what they have done to us is done to them. There is NO FORGIVENESS for people who deliberately destroy and steal from others. If anyone who knows a great class action attorney we need to sue them.

3. K

   Kimberly C.

   Source: MoveAdvisor · Reno, NV

   12 Apr 20224+ bedroomPaid $15,000

   No stars, they don’t even deserve 1 star, but I had to pick one

   This company is horrible!! They never have their story straight and always try to pass the buck. I moved from Reno, NV to Illinois. They were supposed to make two stops to deliver my furniture that I payed for!! They also damaged just everythingI own and I pretty much had to buy brand new TVS, and tables again. My dining room table is missing!!!! They never made the second stop, I had to hire other movers to pick up my stuff to bring to me, after I payed them almost $15,000. Now I’m trying to get some money back for the second stop they never made!!! They don’t return my calls, I always have to reach out and when I do, they are rude and heartless. I should of just moved myself with uhauls, at least I would of saved money and my furniture.

4. T

   Teresa A.

   Source: MoveAdvisor · Phoenix, AZ

   5 Apr 20223-bedroomPaid $6,000

   Moving across state

   Worst company ever. Broke mutiple things and their insurance claim is a joke. Do not use this comapny for any moving. They do not live up to their promises

5. J

   Julie G.

   Source: MoveAdvisor · Gilbert, AZ to Austin, TX

   22 Mar 20223-bedroomPaid $5,000

   Damaged the house and acknowledged no responsibility

   These are not professionals. The movers damaged the front door and some other doors and corners inside the home. My tenant told me to call Brittney and she would send someone out to make repairs. When I called Brittney, she not only avowed no responsibility but claimed that the movers told the tenant there was no way to move her furniture out without damaging the house and my tenant gave them the go ahead. What a ridiculous answer! This is why people hire professional movers. Someone moved the furniture in the house without damaging anything so there’s no good reason for them to have damaged things on the way out. Doors and doorways are all standard width and the furniture is nothing exceptionally large. They are just crappy at what they do! Will be filing a complaint with the state.

6. R

   Rebecca D.

   Source: MoveAdvisor · Atascadero, CA to Owasso, OK

   1 Jan 20221-bedroomPaid $3,000

   BEWARE Do Not Use

   Do NOT use this company. I would give them negative stars if I could. They do not keep your items together. They pack everything horribly. Most of my items are damaged or lost. They do not give you 72 hours notice to deliver, rather a few hours then do not show up or even have the courtesy to call you to let you know. Horrible, horrible movers ruined many of my items, left trash in my home, refused to let me count my items, lied about me having all of my items, tried to keep some furniture on the truck (I had to go onto the truck and get it myself), refused to give me boxes I identified as mine in someone else's pile of things, were rude and left without my consent that I had everything delivered. Ruined my move.

7. G

   Glenda S.

   Source: MoveAdvisor · Minden, NV

   16 Oct 20213-bedroomPaid $25,000

   What a Joke Don't Use this Company

   First DO NOT GO THROUGH A BROKER they don't tell you that they pawn your move to these PEEPS. Costing me $30,000 to go from MInden NV to Missouri. Holding my furniture hostage in LV and wanted to charge $2800 per mo. to store my furniture. Madeline who works for them let me know that just two weeks before the free month is up. Now scrambling to get my furniture moved to another Storage in Missouri. Why has someone filed a lawsuit for bait and switch. The company I thought I was getting was Empire Interstate Movers. They are just a Broker. Hell how am I to know if they don't tell you. Stay away from Empire and Kyle. Rip Off.. Thought my move would be around $15000.00 now $30,000.00

8. D

   Denise S.

   Source: MoveAdvisor · Queen Creek, AZ to Naples, FL

   9 Oct 20213-bedroomPaid $8,380

   DO NOT HIRE THIS COMPANY

   If there was a -1 star, that would be my rating. This company takes no accountability for their lack of competency. As indicated by several reviews, they jack you for additional money and threaten to hold your personal property hostage if you don’t pay extra costs added on when they pick up of deliver. They demand that you to sign a form that your property is in the same shape it was in when it was put on the truck (before they unload it) so you can not really tell) or they shut the truck door and prepare to take off with your items. They also hired third party people to deliver our property from they storage. When the third party arrived to deliver our property and opened the truck doors. I almost cried. Our mattresses that were supposed to be wrapped ( as the do not use mattress covers) were torn, black with soot and dirt and unwrapped. Out boxes were battered and broken open and thing were scattered. The two women who came in the delivery truck hire two men to do all the moving from Craigslist (gigs). Nice guy, but inexperienced- just the muscles for the move. This third party (Marie) took no responsibility for the conditions of our goods stating “that’s how it came off the truck and how I picked it up from the warehouse”. NEXT STEPS: I will be filing several complaints with this company and the broker Moving Direct who insisted they ONLY hire the best movers for their jobs. They are negligent. They also get a complaint. The details of my experience are are not all in the review as I will save this for my formal complaints. If you experience situations with a move carrier - uses sites like this to share; however, per my attorney, file formal complaints with federal and state agencies so they can launch formal investigations into the conduct of these companies that give the moving business a poor name.

9. D

   Denice H.

   Source: MoveAdvisor · Tucson, AZ to Peoria, IL

   25 Sep 20212-bedroomPaid $12,000

   AWFUL!

   I felt bullied on the phone for more money ($1,500) after signing a contract... he made comments like "you want to assure the move goes smoothly, right?" They were a day late saying that the truck broke down which I found out was a lie. I'm missing 5 boxes and a lot of my things were destroyed. Including water damage which I have no idea how that happened..I didn't pack liquid! I have pool table legs (very expensive) that aren't mine and when I realized it about an hour after they left i called him and he said.. "they'll have to make a claim like everyone else". I paid well over 10k for this move and sooo disgusted. Two antique dressers have holes in the bottom and broken drawers. My granddaughter's barbie toys all broken. I sent an email with pictures and explained all that was broken as instructed and then I received an actual claim form. They seem to manipulate to save time on their end and it's so frustrating! Recap... they demanded more money, broke almost every single glass item, two wet boxes that included my daughters books and bibles which were destroyed, missing boxes that I'll never get back, I have things that aren't mine, etc. This entire process started through Gold standard movers, they subcontracted oasis out. I recommend not doing business with either of these companies. I pray that you don't have to go through what I am, and may God bless your move.

10. P

    Philip A.

    Source: MoveAdvisor · Las Vegas, NV to Bartlesville, OK

    9 Aug 20213-bedroomPaid $13,000

    Bad movers

    This company is not a moving company, they are a demolition service. They broke, marred, or crushed almost everything. I did not contract with them, but was brokered through Gold Standard Moving and Storage. Both of these companies should be shut down! I have been trying to file a claim, but cannot get the form from them. They were supposed to email it to me days ago. Instead of using them, just pile up your belongings and set them on fire. You'll save yourself a lot of trouble.