Real Alberta Moving

Reviews

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1. H

   Hamdi A.

   Source: MoveAdvisor · Montreal, QC to Calgary, AB

   4 Feb 20182-bedroomPaid C$1,700

   Great experience.

   Moved from Montreal to Calgary last month, they made everything so easy. They had the best rates, and the movers were great. I recommend to anyone moving across Canada. & make sure to talk to Amy the sales manager, super great and helpful girl. Thanks so much Amy!

2. S

   Sanya

   Source: MoveAdvisor · Montreal-Ouest, QC to Edmonton, AB

   29 Nov 20171-bedroomPaid C$850

   Quick Move.

   I was surprised how quick my move was: got it picked up in Montreal September 5th, delivered September 19th in Edmonton. The guys who did delivery were professional and polite, used runners not to damage my floors. I was watching them the whole time and did not notice anything disagreeable. I did all the packing myself - and triple checked for damages - there were none - and sure you would expect some, going all he way across the country. I would have improved their inventory, but I made my own list that I was going by. I had o problems with this company and their rates are the cheapest.

3. J

   Jazzsprings

   Source: MoveAdvisor · Regina, SK

   20 Feb 2018Partial movePaid $570

   Corny, careless, terrible service.

   I had decided to use Ram before reading the reviews ( which are mostly negative for a good course). I called Amy to express my concern after reading them all, she assured she’ll personally make sure everything would be smooth & no surprise since my quote was all inclusive, that any variation would be based on weight. She had been helpful & seemingly honest to that point so I believed her. I was moving from regina to Mississauga & had to go ahead since there wouldn’t be a pick up till after the holidays. I called 2 days after my things were picked for final quote & 1.5weeks later but got nothing. Amy promised to check with the truck and mail me back & never did till delivery date. I get a call the day before delivery told to pay 600+, followed by email with account details. No details of the final quote. Driver shows up next days (nice guy by the way) and I see they had padded in about $200 (scale,warehouse& fictitious 100+lb) Looking at the bill, I could see they had been fiddling with the numbers(guess trying to work out how much they could scheme off without getting noticed) Amy suddenly became clueless & was stupidly trying to justify wrong billing of items clearly stated on her quote at no additional cost. John comes on to convince me that my math was off & I should pay for 143lb extra instead of 43lb. Long story short, I refused to pay till the scam was pulled. the genius finally saw his error & asked the driver to strike of all the extras. I paid only the $23 extra due. Opened the boxes days later and found my monitor had been broken despite bold “fragile -computer screen” label. Use them at your own risk, carry all your frigiles with you if you do.

4. I

   Isra Z.

   Source: MoveAdvisor · Mississauga, ON to Edmonton, AB

   20 Apr 20231-bedroomPaid C$2,100

   Thieves

   They stole my stuff that worth more than 3000 Stay away from this company they are thieves and cost me a-lot of pain.. I wish I didnt chose them !!! Thieves thieves thieves . Very painful and not ethical

5. R

   Randall H.

   Source: MoveAdvisor · Valleyview, AB to Edmonton, AB

   7 Jul 20222-bedroomPaid C$7,000

   Scammers and Unprofessional

   Move from Valleyview to Edmonton. Damaged every piece of furniture I owned and destroyed 2 flat screen TVs. Contracted by Atlantic Van Lines so you should avoid them too.

6. A

   Adam J.

   Source: MoveAdvisor · London, ON

   27 Jun 20223-bedroomPaid C$5,500

   Zero stars

   Avoid this company at all costs. They moved me from London to Kawartha Lakes in 2017 for a cost of over $5000. They showed up to pack us up at 9 pm, finished at 4 am. The truck "broke down" causing a delay of 3 days to deliver our things. When it arrived most of our things including mattresses and furniture had brown oil/grease stains including much of my wife's art work.Several items were broken as well including my guitars. After three weeks of being ignored their manager offered to take $100 off of the bill. Obscenely unprofessional and no accountability. Horrible.

7. M

   Marnie S.

   Source: MoveAdvisor · Calgary, AB to Toronto, ON

   17 Apr 20211-bedroomPaid C$3,500

   Negative Stars

   This is the WORST moving company ever. They did a move for me from Calgary to Toronto and not only was I over charged based on some ridiculous weight everything arrived covered in an oily black residue. It even penetrated all the boxes and everything inside was ruined. They also lost a piece of irreplaceable antique furniture and made no attempt to find it or compensate me for the loss. I also received a piece of furniture that was not mine and was unable to return it to them-no one would pick it up and they would not give me a location to drop it off either. So thats how I know they made no effort to find my lost furniture. They do not respond to emails or calls. DO NOT USE THIS COMPANY!

8. R

   Roger D.

   Source: MoveAdvisor · Canmore, AB to Cochrane, AB

   14 Jan 20213-bedroomPaid C$5,400

   Negative Stars!!

   On Oct 09/20, we used this company to pickup and store our household goods and I’m submitting this review with the hope it will prevent other people from experiencing the problems we had by using this company. If you are considering using this firm for your next move, I strongly suggest you don’t. I had used this company on two occasions in the past and under the management of Ozzy, the Calgary facilities manager, I had excellent results, however from the last time I used them until this time, they changed management at this facility. On this move I had dealings/communications with 3 different people, Zoe (manager), Amy, (sales rep), and Melody, (manager). I also requested to talk with Sam, (facilities manager), who would not return my calls. In all cases I found it impossible to get follow up and was continually lied to about the condition of the storage as well as the actual weight of the shipment. The most concerning issue was that they attempted to overcharge me by adding 2835lbs of weight on my shipment and storage. Only after I insisted that they reweigh the shipment in my presence did they agree to make the corrections of $1,393.33 to my final invoice. During the pickup, they ran out of space on the truck and at 7pm Friday night told me that I would need to arrange to have the residual picked up on my own. After I insisted they needed to address this they advised that they had made arrangements with the Calgary team who would contact me to resolve the problem and they promptly left. No one from the Calgary office ever called. Some days later and after I made arrangements to remove the last of the furniture, I called the office to confirm the furniture was in fact there and in proper storage crates and to request an explanation for not taking all the furniture. I was told by Melody the shipment was there and in storage crates, and because she had no record of furniture being left behind, I must be mistaken. She also said she would follow up with the pickup team and advise, but never returned the call. Melody made it clear she was not interested in addressing any of my questions or concerns. After making a number of calls to Zoe, it became clear she had little interest to address any questions/concerns and would never follow up on promises or return calls. Our furniture was to be in storage for up to 4 months and they had advised and assured me it was in storage crates, however after making a surprise visit to the warehouse 40 plus days after the pickup date the shipment was not in crates and scattered on the warehouse floor. Based on this I had them deliver the shipment to a new storgage space that was not under their control. As we work through the shipment we have found a number of broken/damaged/missing pieces, and they have not offered support.

9. S

   Stephanie K.

   Source: MoveAdvisor · Toronto, ON

   21 May 2020StudioPaid C$1,150

   If you value your possessions and sanity, don't use this company!!

   This was the worst move I've ever experienced. Once they got my deposit, they stopped answering my emails and refused to confirm when I would receive my stuff. It ended up taking well over a week longer than they originally told me, and when they arrived they tried to charge extra because my building was a walk up. Every single box was dirty and dented, and a couple were even open. One had what looked like cat litter sprinkled inside, and another was wet. Several of my things were damaged, including my sewing machine and fabric steamer, and I ended up having to take them to small claims court to recoup some of my losses. Awful company!

10. K

    Kathy L.

    Source: MoveAdvisor · High River, AB

    28 May 2019Partial movePaid C$1,400

    Hostage Takers - Worst company ever!! Not even 1 star worthy.

    They are truly the worst - don't believe the quote you get. You can have it in writing, but they will try to add to the weight (I had a small move, easily less than 1000 lbs, but first weigh in was over 1600 lbs. They claimed they didn't know what happened and "re-weighed" it and hmmm - now it was 1100 lbs (which is still way over what the original weight is) But they found lots of extras to add on to the bill to ensure they were getting more money. Bubble wrap for a wooden table?? Additional unauthorized wrapping at another cost although they claim to offer free moving blankets, stair charge that was given to me the day of the move, fuel charge, warehouse handling. Absolutely the WORST company I have every dealt with. I refuse to pay their extra bogus charges, they refuse to deliver my possessions. I will be taking legal action against this terrible terrible company. Warning to anyone thinking of booking them - read the reviews. Everything that people have said about them has happened to me.