Real Alberta Moving

Reviews

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1. B

   Bobbi H.

   Source: MoveAdvisor

   14 Mar 20191-bedroomPaid C$1,108

   Costs.

   So many hidden costs, your quote will double, they put in for stuff and tell you later, schedule times for pick up, they change it, very difficult to deal with and I would not trust their weigh scales.

2. D

   Dodie S.

   Source: MoveAdvisor · Barrie, ON to Edmonton, AB

   5 Dec 20183-bedroomPaid C$3,800

   My move accross canada.

   3800.00 later. Waited 2 weeks for my stuff. Every item was scratched, legs broken off of things, pieces missing. One person to unload a 3 bedroom house move. You can't even call to talk to the claims department. I put in a claim with photos. 2 months later they come up with a "generous offer" $98.00. What a joke. Not impressed. Highly do NOT RECOMMEND.

3. A

   Abhijit B.

   Source: MoveAdvisor · Wainwright, AB to Calgary, AB

   22 Nov 20182-bedroomPaid C$1,800

   Beware.

   Highly unprofessional service. The pickup time promised was between 2pm and 4pm but the driver did not show up until 7:30pm. The office was closed at 5 without ensuring either proper service or updates given to us. The drivers were constantly complaining of having to drive long hours to my wife, tried to scam her into paying them while loading which was not what was told to us, and even threatened my wife to abort the loading when she tried to enquire about one of the columns in their Inventory List. This is just the ordeal during pick-up, hope the drop isn't as bad or I'll have to write another review. If you care for your stuffs, do it yourself. Avoid these people at all costs, I'll be taking my business elsewhere for sure.

4. N

   Niru

   Source: MoveAdvisor · Calgary, AB to Waterloo, ON

   28 Jul 20182-bedroomPaid C$150

   Bad experience.

   Ad experience ,they are cheaters . When I called them, they gave me the lowest quote compared to all other companies. When I booked with them and asked for the final price by email ( in written), they didn't reply .I send them reminders but no reply. Their booking agent Taniya is not reliable or doing it purposely so that at the end she will come up with hidden charges.So I decided not to use their services after booking and lost my $150 deposit. Be careful.

5. Z

   Zeshan Q.

   Source: MoveAdvisor

   11 Jun 20182-bedroomPaid C$5,431

   They are not moving company, they are robbers.

   Never ever move with this company. They are [EDIT] lairs. They gave me quote 40 cents. Delay from this company when I complain them then dispatch manager she said we will give you 38 cents and top of we will give you 5% discount. But when they brought my stuff they charged me 50 cents. I booked my stuff on April 13 and I received just today which is June 10, 2018. Very late every time they rescheduled. Also they scamming on weights, they are charging over weight. Better than you book u-haul and bring your stuff on time also reasonable price it’s little bit headache but better than frustration. I have written email quote from this [EDIT] company. Don’t trust them specially there is a b*tch she is Dispach manager her name is loe, also another b*tch her name is taniya. Before booking they will try to trap you in different ways.

6. K

   Khan

   Source: MoveAdvisor · Calgary, AB to Richmond Hill, ON

   27 Mar 20182-bedroomPaid C$1,300

   Very Bad Experience.

   I wish there's unlike button, No Stars for them. They are highway robbers. Tries to cheat you on weight, even the Govt. Scale ppl told me that. Overcharge with hidden fees, even if you ask them multiple times. Lost my precious stuff, Claims department doesn't have a contact no. Email them and they will give you peanuts for your stuff. Really Disappointed and wants other to know that please make sure that you follow them to scale and keep a close watch to your stuff.

7. U

   Upset A.

   Source: MoveAdvisor · Calgary, AB to Toronto, ON

   14 Feb 20181-bedroomPaid C$16,000

   Still miss my computer, studio monitors and wife's wardrobe.

   We chose this company to move us from Alberta to Ontario a few years ago and it was a nightmare. Everything was smooth and dandy while booking it and even when the movers came to pick up our stuff, everything seemed ok. Then, once they had our stuff they were not able to give us an ETA for arrival. Once the stuff finally was ready to arrive, I was told over the phone that it would be $500 more because the wording they used to rope me in did not include a certain charge. When our stuff arrived a highly valuable box (my computer! and studio monitors and music making equipment, shoes and winter clothes) was missing as well as a suitcase with my wife's entire summer wardrobe, something she'd been collecting for the past 10 years. They were very insincere in helping us track down the missing stuff and we never got it back. We learned the hard way; if you value your items, choose a reputable company even if it costs a little bit more. It was years ago and we still talk about our missing items. I filed complaints with the BBB and other outlets but none of them were able to help us get any type of compensation. I absolutely detest this company and am highly skeptical of any positive reviews I read about them.

8. A

   Adam

   Source: MoveAdvisor · Ponoka, AB to Ottawa, ON

   25 Dec 20174+ bedroomPaid C$5,000

   Worst Experience Ever.

   DO NOT USE THIS COMPANY! Moved from Alberta to Ontario and all my property was damaged. They do not care about your stuff. On top of that, half my items did not show up to Ontario. When I called them to tell, apparently they were looking into it and that was 2 months ago. If you value your stuff please do not use this company.

9. A

   Amanda

   Source: MoveAdvisor · Mississauga, ON to Calgary, AB

   9 Nov 20171-bedroomPaid C$2,600

   Please read all reviews before you hire this compnay.

   If you value your possessions at all I encourage you to use any other moving company than Real Alberta Moving. This company will not take of beloved possessions and you will be heart broken when your things arrive in pieces. I used Real Alberta Moving to move from Alberta to Mississauga Nov 2016 and for that move I packed all of my own things myself and not item got broken. Because that move went so well when asked to move back to Alberta Sept 2017, I didn't hesitate and to call this mover and book them to move me back but this time I wanted to use their packing services. From the way that my things were packed by them, many of my possessions are now broken. I won't list all of them on here but I do have pictures and please feel free to email me. Also there is still a whole box still missing and when they delivered my things to my new place they missed delivering a whole bed and were caught dragging my couch on the ground. Please please please ensure to read the small print of their contract before they move anything of yours as it states that their coverage is basic carrier’s insurance that pays out at $0.60 per pound/per article and includes a $500.00 deductible. Not once in all of the conversations I had with them did they mention anything to me about a deductible and it isn't until they have your things loaded on the truck that you will sign the contract. Due the damages and missing item I had to file a claim with them. Be warned that this company DOES NOT have a contact # for their claims department and that this company decided all on their own without discussing anything with me on what my possessions and missing items were worth. They at first made me an insulating offer of $50 for all of the damages and for my missing possessions and to make a long story short today and after waiting a month they offered me $100 for the damages but I wouldn't be allowed to post reviews. You'll will notice from all the other reviews posted on this site that $100 seems to be their standard offer and not once did they take responsibility nor did anyone apologise to me on how my things or me had been treated. I did not accept their horrible offer as I feel it is more important to warn the public about this company and can not caution people enough about their horrible treatment of me and my possessions. This company needs to be put out of business.

10. J

    Janet

    Source: MoveAdvisor

    6 Nov 20174+ bedroomPaid C$5,328

    Real Alberta Moving.

    This company lied from the start when they told us our items would not be off-loaded in the 2 weeks prior to final delivery. This was definitely not true (everything was in a different order on the truck when it arrived) and because of it we had many damaged items including some irreplaceable antiques. Additionally there were damaged lamps, gouges in furniture, many, many, many broken items in boxes (and everything breakable had been packed/wrapped) , broken pictures (that had been extremely well wrapped), well ,the list just goes on and on. We documented with pictures and the company offered an unbelievable $70.00; after we refused they changed the offer to $100.00 provided we gave no negative reviews, which we also refused. DO NOT USE THIS COMPANY if you care about your belongings.