13 Oct 2023 · MoveAdvisor
1.0 out of 51.0
SHAME ON A & E MOVING AND STORAGE! RUN AWAY FROM THIS COMPANY! This company is managed by people that do not keep their word nor take responsibility to assist the customer when there is conflict or damage to customer property.
My son's very expensive sports car was parked on the curb when the A&C truck pulled in front it to load furniture. Subsequently, backing up they hit the sports car which sits very low to the ground. That evening it was discovered. The next day I contacted A&C and went to their location and measured the back gate system on the truck and it turned out that the lift gate marks on the hood matched the back of the moving truck EXACTLY as they were found on the front of the sports car. I dealt with Art who was the facility manager. He agreed to share the company insurance information with me but never did.
After over 50 phone calls since August 28th there is still no returned phone call, text or email with the company insurance information! And now my calls are monitored and my number is simply ignored by their receptionists. All I had asked was to receive the insurance information so that my insurance company could file a claim. Now it has come to this "well deserved" negative review and soon, legal action against the company.
We have Ring door bell footage of the entire time the sports car was parked behind the moving truck and up until the damage was discovered on the sports car, that was the only truck parked in front of the sports car the entire time.
Again, the apparatus and rigging on the back of the truck match up EXACTY with the damage on the sports car!
AGAIN, SHAME ON YOU A & C MOVING AND STORAGE!
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