30 Jul 2017 · MoveAdvisor
1.0 out of 51.0
The 3 men showed up at 8am ( forgetting their tools to undo furniture I had to open a box to find some tools to lend them) and ended at 9pm, when I had to say GO HOME (after the 6 hrs they quoted me at $1006, it was an $165 an hour charge after that)! They still hadn't put most of the furniture they took apart back together, and they had left a ton of my things back at the old house and they had left a sofa blocking the service elevator downstairs. These were the most slow, inefficient, untrained, inexperienced crew I have ever seen! DO NOT hire this company unless you want them to run up your bill by the hour and to end up paying twice as much as they quoted you ( That's what happened to me).
1) They spent an hour trying to get a sofa into the service elevator on the dock and in the end left it right there in front of the elevator. The next morning Other people were moving and I had to ask their movers to remove it to a location so it wouldn't be in their way. Their mover (2 guys) instead, got it in the elevator and into my apt in 5 mins! YET A Few Good Men's 3 guys could not get it done and wasted 1 hr and $165 my time and money then left the sofa right in front of the elevator leaving me to deal with yet another inconvenience of finding someone to move it the next day. Why is it that two guys from another company could get the same sofa into my apt in 5 mins, yet A few Good Men charge due $165 an hour and took an hour trying to get it in then left it there!!
2) Those same men from other company moved a two bedroom apt which had MUCH more than I had, she had lived there for 40 years! and they were done loading her by 12 noon (starting at 8am). I asked them to let me know when they were done with the move and they finished moving her into new location at 4pm. WHY ON EARTH would A Few Good Men take over 12hrs and still not be done, still leaving a lot of things still at my old house which I then had to pay other people to pick up (after paying $2394 for a Few Good men move of a 2 bedroom apt). So after paying $2394 for a Move, they arrived with no tools, charged me $116 for tape they didn't need to use and a $60 credit card FEE ( Had cash for the original quoted move and some extra but when they took so long I had to use credit card) my stuff is still left at the other house and I had to pay someone else to get it the next day, my furniture isn't put together and it took over 12 hrs at $165 an hr.
There is NO way this move should have taken 12 plus hrs nor cost what it did. I feel completely ripped off. It is utterly unacceptable. When I called their oFFICE mid-move to say this was crazy how long the MOVE was taking (at 4pm my new place still had no furniture in it) they were very rude on the call. They did nothing but try to make excuses and blame me for it taking so long, 'you have more stuff, you have too much stuff, if we had known we would have sent more guys'. YET I spoke several times before the move to this same person, who assured me several times that based on what I had, and I WENT OVER WHAT I HAD PIECE BY PIECE ROOM BY ROOM, she insisted, that 3 men could do this move in 5.5 hours 6 max. Itemized everything in each room and repeated that several times. I even called her back saying maybe we should get four men because these things can take long and she said again, "there is no way 3 men can't get this move done in 5.5-6hrs." Then when I called during the move at 4 pm and when we still had an empty apartment (they hadn't brought up the furniture and it was already 4pm) she started making excuses to me and arguing with me.
I went Room by room naming each item and number of boxes prior to selecting THIS COMPANY. I did this with several companies and I am SO SORRY I chose this one. I went based on her "expertise" and avid declarations that 3 men could get this done in 6 hrs at $1006 and I booked their team. The WORST thing I ever did and and everyone should know this! $2394 dollars later PLUS the Money I now spent to go pick up the REST of my things, plus the time and lateness of the day when I had to kick them out without having put my furniture back together and the leaving of my furniture by the elevator saying it doesn't fit (when others could fit it in minutes).
STAY AWAY from this company! The was the most awful move ever! I moved the SAME stuff 1 year ago for $1500 hiring 5 guys and renting a truck. I thought that was a lot so I went with this quote. NEVER AGAIN! I do not want anyone else to go through the day and the rip off expense that I went through when a $1006 quote becomes $2394.
STAY AWAY!
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