14 Aug 2012 · MoveAdvisor
1.0 out of 51.0
A-Z Movers are scam artists. Like the other reviewer, my move did not start on the best foot. Despite multiple confirmations, my movers did not arrive until after 2pm despite an 8am start time. I was quoted for approximately a two hour move as I was only moving to the other side of the neighborhood and my apartment was well-organized, fully packed and did not require heavy lifting. Our time ran over but I was more worried about care and reliability than haste. Needless to say, I was chagrined to see my bicycle carelessly thrown on my couch which also suffered a nick in the frame from the bicycle pedal. Given that everything else appeared normal, I was willing to overlook this. As we wrapped up business, I was mostly satisfied until I produced my credit card to pay the remaining balance per our agreement. After a discussion with the office, I was told my belongings WOULD NOT be removed from the truck until I tendered cash. I reminded the movers of our agreement, they said they were acting on orders and would depart unless I came up with the money. Furthermore, they specifically instructed me to leave on foot and visit an ATM machine as they blocked my vehicle in the storage space with the moving van. By the time, the movers pulled out of the lot with extorted cash in hand, it was 7pm. The two hour move took a total of five including the shakedown. I phoned afterwards to discuss these business practices and I was told "tough luck." Upon unpacking later that eveing, specific items that I had packed were missing. While I didn't see with my own eyes the removal of these items, I think it's a reasonable accusation that the movers stole them. A-Z Movers operates unethically, unreliably, unprofessionally and quite possibly criminally. Trust your valuables and your home with reputable movers and avoid A-Z at all costs.
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