24 Nov 2025 · MoveAdvisor
1.0 out of 51.0
Worst movers EVER. Listen to me when I say DO NOT hire AAA Movers. I dealt with a guy by the name of Scott. He was very pleasant and called me several times to make sure I got the quote, if I had questions and eventually he matched our lowest bid from Matt's Moving. In hindsight I wish I had gone with Matt's Moving. I had a couple of friends that recently paid less than 1k to move a 5 bedroom house. I was quotes $1100 from Matt's Moving and Scott from AAA told me they could do it for $1100-$1600. I asked why the $1600, and he said he didn't think it would take that long and that it would be closer to the $1100. All they had to do was pick up my stuff from an inside storage facility. My unit was 10'x25', but I only filled 10'x20'. I moved all of my stuff without breaking anything in 3hrs to this facility back in the summer. My 18 yr old son helped the 3 guys from AAA. He ended up carrying more than half our belongings to the truck while the 3 guys sat on their phones, drank Gatorade and took their sweet ole' time. The moved like sloths. The longer they take the more money they get because you pay by the hour. They wrap ever piece of furniture with plastic and/or furniture pads and tape them up like mummy's. So on the bright side your furniture is well protected, but it is totally overkill. So keep that in mind, they will wrap everything and take their sweet ole time doing it. So I would recommend getting your own furniture pads and wrapping it yourself. one hour of the movers labor would more than pay for your supplies and then some. 4.5 hours later they finally finished loading the truck, but they couldn't get everything, so my son had to pack his car. why...because they bring all of this crap in their truck including a 4'x4'x4' box filled with their supplies...so keep that in mind too. They even left even more of their supplies at storage facility of which I got a nasty call from telling me they were going to charge me for all the stuff they left behind. AAA didn't sweep out my unit, my son did that too while they sat on the truck. Clearly one of the guys never had done this before because he was totally lost. Then the came to my house...nope...they went for lunch. Even though I told them not too. When they finally arrived at my home I only had them bring a few items in the house...about 5 things total and decided to do the rest myself. But they unpacked all of the rest into my garage. But did they do it neatly...nope! They placed furniture and boxes all over, I had to move stuff just to get the furniture out, it was a mess. SO I called AAA and asked what they were going to do about these lazy, worthless movers and very unprofessional workers they sent. They told me they never got a call like this before but from reading the other reviews here it appears this is a common experience. They charged my almost $1600. Then the following day they charged me another $260...I was livid! Worst experience, and the absolutely worse movers. Just so you understand my stuff came from a 2 bedroom 1600sf townhome...so you can see it wasn't even even close to moving a 5 bedroom house...and I moved it out of my townhome and into the facility in 3 hrs. When they finally left they took almost 8hrs...and didn't move hardly anything into my new home. And yes they broke something, and did they clean it up...nope...my son did! They absolutely suck, stay away from AAA movers!
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