Write a review for ABS Moving and Storage Inc

Posted text is Haulest-owned and dated. It does not change the licensed rows already on the thread. We do not accept photos yet. Read the terms.

Recent reviews

B
3 Nov 2023 · MoveAdvisor
1.0 out of 51.0
Initially all was going well until I paid them. Now the telephone used for Sara is no longer in service. I have broken items, missing 12 llardros and no one to speak to about it. DO NOT USE THIS COMPANY!! Two of my 70’ TV’s were damaged, tables broken right in front of me and the worker glued it back together. I moved from Dumfries Va to Ga. Cost me over 15k. Not sure what to do at this point. Can the Better Business Bureau look into this. I have lost or stolen or broken items in the thousands at the responsibility of this company.
Read more
M
11 Aug 2022 · MoveAdvisor
1.0 out of 51.0
This company is basically a con. As soon as they take your belongings they stop answering. I have been trying to contact them via email and phone for a week. Finally called the number they have listed on the DOT site. A man claiming to be “Mike Hanson” answered, yelled at me and berated me and gave no update on where my belongings are. He claims he will get back to me tomorrow. I’ve already notified him and his associate “Brooke Davis” by email that they have until tomorrow to provide an update and proof that they actually have my belongings or the police will be involved.
Read more
M
27 Jul 2022 · MoveAdvisor
1.0 out of 51.0
We just got our goods after waiting 6 weeks! ABS will not answer phone calls, barely any communication. Only after having our lawyer contact them did we receive a notice that we would hear from a driver. Our stuff had been stored in a very damp or wet location, things were still wet when delivered. Boxes were collapsed, most of the furniture was damaged (legs snapped off). The pieces they took apart to wrap, they did not include the screws, etc to put them back together. Still missing pieces and boxes, assuming they were too damaged to be delivered. Arrived in a Penske truck driven by 2 drivers who were hired to just drive the truck down and unload it. Everything we were told was a lie! They still will not return our calls, so much for our damage claims.
Read more
B
25 Jul 2022 · MoveAdvisor
1.0 out of 51.0
DO NOT USE THIS COMPANY AT ALL. ABS Moving is a scam moving company. Horrible customer service, they purposely don't answer, and nothing is consistent at all. Once the initial set-up is done with Brooke, she never picks up your phone calls again. I was told multiple different time periods for drop off. It took 33 days (20 business days since eligible drop off time) for us to receive our things. On top of that when it finally arrived I was missing quite a few boxes and a ladder and the contents of those boxes are worth a lot. I called multiple numbers trying to get updates during the waiting period and I realized that all my calls were going to voicemail so I called from my Google phone number and they picked up right away citing a different excuse. This means that they purposely don’t pick up or provide updates. I had another family that moved from the same area as us to the same apartment complex in Texas with the same company but their stuff was picked up two days prior. For some reason, our stuff is not with theirs, which seems like a terrible use of resources as it is a cross-country move and they said that they do multiple moves in one and just map out the routes. Wouldn't it make sense to put the stuff for people moving to the same building?? On top of that, they are passive aggressive in their responses, if they ever respond it’s only to texts and don't pick up the phone. They said the delays are due to truck mechanical problems, however I have an AirTag in my stuff and I know that none of my stuff has moved once since pick up. Are all their trucks broken? Why is it that I can't get any updates or ETA's? It’s crucial as you have to buy everything essential that you might not have. When I finally was able to speak to Brooke again, she gave an excuse of a COVID outbreak. Like at least have your stories straight, dispatch is saying one thing and she was saying another. I wasn't told any of this by the way when we got a quote from them. I was told 5-10 days by the manager that arrived at my house to do the pick-up, and then their dispatch department is giving different time periods. I don’t ever write reviews for anything, but this has been the worst experience I’ve ever had with a company, to the point they don’t deserve to have a business license as its extreme unprofessionalism throughout it all. It’s not worth the hassle at all. DO NOT GIVE THIS COMPANY YOUR MONEY. Also, the driver that dropped it off didn’t work for ABS Moving, so it seems they subcontracted the work out. He even told us to never hire movers because they scam first-timers like this. I really am thinking of going to the police because I lost some very valuable things, and they have been unresponsive about it. Worst experience ever.
Read more
S
23 Jul 2022 · MoveAdvisor
1.0 out of 51.0
On June 27, 2022, ABS Moving & Storage picked up my furniture and informed me through the contractual agreement that the first available delivery date would be June 30, 2022, which included a 15 business days for the latest possible delivery. Additionally, I was told that there would be a call initiated 24 hours prior to delivery and the 15 business days would culminate on July 21, 2022. After June 27, no communication was received until I initiated a text on July 11, 2022, to Ms. Sara Green, who was the point of contact throughout the setting up of agreement. In her response to my text, she reiterated that the 15 business days would culminate on July 21, 2022, and that someone from dispatch would reach out to me with a delivery date. Today is July 23, 2022, and no further communication has been received from Ms. Green, any dispatch personnel, or driver regarding the status of delivery. The decision to enter into this agreement with ABS Moving & Storage was based primarily on the delivery time that was specified because myself and my wife both suffer from multiple back injuries as such could not be without the use of our bed and reclining sofas for too long. It is approximately a month since we have been subjected along with our six months old daughter to sleep on an air mattress as my daughter's bassinet was also included with the furnitures that were shipped from 124 Chestnut Crossing Drive, Newark, DE 19713, to 3231 Glenmeadow Ter., Deltona, FL 32725. The pain threshold has increased exponentially to the extent that I awoke one morning to a terrible pain in my left leg that lasted for over a week and only last weekend my neck pain caused an above normal headache that kept me awake for the majority of the night. Last night, my wife was unable to get much rest because of pain she was experiencing all over her body. I submitted a complaint yesterday on ABS Moving & Storage website, but so far no response has been received.
Read more

Back to ABS Moving and Storage Inc

Haulest is a research desk and quote line operated by Panaweb LLC. We are not a carrier.

Call +1 (866) 961-9682