23 Oct 2017 · MoveAdvisor
5.0 out of 55.0
We are very grateful to Jonathan Alexander & Sons Moving for providing the best moving experience we have ever had. From Johnny and his crew of experienced movers to Kecia who handles the administration, this is a professional group that knows how to get the job done – and once you hire them they are committed to doing it right.
Our move was a difficult one, from a third floor walk-up apartment to a house. There were a lot of stairs and we had a very large amount of heavy boxes filled with books, in addition to bulky furniture. We had a bad experience moving in, when the two movers who showed up weren’t prepared for the job and kept asking us to add hours during move day. We called several companies for quotes on this move, and noticed a difference when talking with Kecia. She was very responsive, and asked to see our apartment in order to give us an accurate quote. Her quote was higher than other companies because she specified a four man crew and nine hours to move. The other quotes ranged from two men and three hours to three men and six hours. We chose to spend more for a low stress move, and in the end it was worth every penny.
Johnny and his crew showed up ready to go on move day. They parked the truck safely, inspected all our boxes and furniture, and got to work. They worked together quickly and efficiently, and had clearly done this before. They used several systems to deal with our stairs, and didn’t have to remove any doors to get our table out. They were also very strong – we were about to take the drawers out of our giant wood dresser, but they just wrapped the whole thing and hustled it down to the truck. By late afternoon the truck was at our house, and for unloading they told us to just point where we wanted each box. Getting all our boxes down the apartment stairs had been a huge obstacle, but the crew pushed through and came in just half an hour over Kecia’s estimate. If we’d hired one of the other companies, we would have been there all night. The crew even set up our bed on its frame so we could sleep peacefully. At the end of the day, both Johnny and Kecia checked to make sure we were happy with the moving experience.
We are definitely glad we hired Jonathan Alexander & Sons Moving. Overall, they are a big upgrade from other movers and we highly recommend them.
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