12 Sep 2023 · MoveAdvisor
1.0 out of 51.0
Unfortunately, my experience with Allaroundmoverz did not meet the standards I had hoped for, especially considering the cost of the service. Here are the main issues I encountered:
**Professionalism:** Our initial booking was scheduled for the incorrect day, and during the move, specific instructions regarding packing and handling of items were disregarded, resulting in damage.
**Packing Concerns:** Valuable items, including a custom cannon table, were not appropriately wrapped, and there was a significant underutilization of the packing materials provided by us, which compromised the safety of our belongings.
**Cleanliness and Respect for Property:** The moving team did not maintain cleanliness in the previous building, leaving trash scattered around communal areas, and used unauthorized property without consent.
**Behavior:** The interaction with the moving personnel and even the owner in the follow-up calls was far from constructive, with an apparent unwillingness to accept responsibility for the lapses in service.
**Resolution:** The company has not shown a proactive approach towards finding a satisfactory resolution, including addressing the financial concerns raised due inadequate service provided.
I hope others have a better experience, but I find it necessary to share mine to give a full picture of the potential challenges one might face while engaging with this service.
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