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Recent reviews

V
20 Oct 2020 · MoveAdvisor
1.0 out of 51.0
DO NOT USE their services. We received our belongings 2 months after the due date. It took many emails, phone calls and threat to call our attorney and police to get a response. They finally called us letting us know they were 6 hours from our new house without any warning. 2 men arrived and did not speak english and asked for $1000 more to start the delivery. During the 2 months wait, no communication from their part, Anthony disappeared and we, luckily, were able to trace the driver who picked up our belongings in Los Angeles through your phone carrier. A 2 months nightmare not knowing where was our stuff and when the movers arrived, they were other people stuff mixed with ours. Do not believe the quote they give you, they doubled the rate at pick up and asked for even more when they delivered. If you refuse, they just walk away. This was for a move from LA to Seattle. Not sure this is a real company, all the people we talked to suddenly vanished or they say that there are drivers or representatives and then when you text them back or call them back they are not. RUN FAR AWAY!!
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A
5 Aug 2020 · MoveAdvisor
1.0 out of 51.0
Our stuff was picked up June 28th and it is now August 5th and we have not yet received our belongings or had any update where they are. We have continuously called both Cesar and Anthony but neither will provide a return phone call, text, or email. We had to resort to filling a police report and filling a complaint with FMCSA. At this point who knows if we will get our stuff. Our move was from NJ to TX. This has been a nightmare that has already cost $4k to just hire the company. I promise you, no matter what price they quote you RUN FAR FAR AWAY! They are scumbags and should have their licensed revoked along with some type of penalty.
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E
2 Jul 2020 · MoveAdvisor
2.0 out of 52.0
I'm beginning to wonder if my stuff was just stolen! First of all, the original estimate based on inventory to be moved was nearly doubled at time of pick up - even though I only added a couple of items - and took some away. Delivery guys picked up my stuff on June 17th. I had asked for delivery on 6/20, and wasn't told that this was not going to happen until the drivers showed up. Driver said he would send email that day with all documents I signed. Never got them. The next week when I called to check when delivery might happen I talked with Cesar he essentially said if I wanted my delivery quickly I should let him off the phone so that he could get back to work! He also promised to send the documents that day - never received them. And now no one answers the phone or returns my messages. Have left two messages for Anthony and one with Cesar. I am aware that the contract allows for delivery to take up to 30 days, but I would appreciate some communication along the way. For company reference - Job number: AT5580172. I'm still hoping to have a good ending to this experience. But frankly, I'm beginning to worry I'll never see my stuff again.
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W
17 May 2020 · MoveAdvisor
5.0 out of 55.0
I just accepted a job in New York working at a hospital during the pandemic and had to move on short notice. All States was the company I found with the best reviews that was able to move me fast. They had great pricing and the rep Anthony was very helpful in making the move an easy process. The movers were great and took good care of my furniture. I definitel recommend them to anyone looking to move with the best company out there. Thanks All States for getting me to my new home!
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A
27 Apr 2020 · MoveAdvisor
1.0 out of 51.0
Was quoted $6000 for a move from AZ to WA. Days before the move, quality assurance determined we were not quoted correctly and doubled the cost. Everything was lined up with travel and we couldn't back out. I was promised I would get a refund for any space not used. The day of pick up the movers said they couldn't fit it all in and the price would double again, to $24,000!! This move was supposed to have covered a 3 bedroom home. What arrived at the destination barely filled a studio. No one is answering the phone. The only way to talk to a live person is to request sales. I finally got ahold of customer service after a month and was told I would have to talk to the claims department. I filled out my claim form and submitted and 5 weeks later I still haven't heard from them. I was never given a number or any contact information for the claims department.
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