27 Jan 2023 · MoveAdvisor
1.0 out of 51.0
We moved from Coon Rapids, MN to Wentzville, MO. The process started on 6/30/22 with packing and partial loading of the AAA Movers/Arpin Van Lines truck. Loading was completed on 7/2/22 and the truck headed out before noon. The reason for this claim is the condition of our furniture and personal items after the move. A wood file cabinet was damaged beyond repair, a pine cone Christmas tree stored upright was turned on end and two 16 pound bowling balls tossed in for good measure. The binding of our wedding album was crushed. Various kitchen items missing include a stainless steel stock pot and 3 cookie sheets. We have 2 LCD television sets, both carefully packed in the original containers along with one streaming box, packed in original carton and enclosed in the smaller of the 2 displays. That display was removed from the original carton and both remote controls were missing. A half dozen current Trains magazines are also missing. The cost for all this was quoted at $13,302.03. After we agreed, it was changed to $15,062.04. The original quote specified Full Replacement Value Protection, zero deductible. The higher quote Arpin 7055-0297 somehow did not include this spec. The time we spent documenting all the damage went right out the window. We received a check for $33 – an insult. We are requesting $570 due to the extent of damage and disregard in handling our property.
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