30 Oct 2023 · RemovalReviews
1.0 out of 51.0
Used them for storage for full contents of a four bedroom house. Paid over £10,000 in fees. Biggest mistake I ever made. When goods were re-delivered their guy took a table apart and failed to reassemble it properly. When I came to move it, it fell apart. Things happen and that’s not the main issue. I made contact via email several times over several weeks and was ignored. I then called in, met their director, who seemed scared of his own shadow and he promised to call me with details of compensation that they were prepared to offer. He didn’t call . When I caught up with him again, he admitted that not returning calls was done in the hope that I would lose heart and give up. Eventually they gave me £100 - for something that will cost £3000 to replace. Very poor experience and so disappointed as I expected better for a local company.
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