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Recent reviews

M
27 Aug 2021 · MoveAdvisor
1.0 out of 51.0
Thieves that's what the should call themselves..this company steals your stuff then sells it.. is a big cover up..they use the moving as a front anything they think they can sell they will steal..they stole over 1000$ from my husband and I. Apple laptop bottles of blue Johnny walker.. my brand new dresser I payed 500$ I called them so many times for my stuff and they send you to some bogus claims department don't waste your money.. they are big Thieves please I know you don't know me but I beg you to please know God doesn't like ugly and they will get theirs . DO NOT USE THIS COMPANY CALL BIG BEN OUT OF CALIFORNIA..
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S
9 Jun 2021 · MoveAdvisor
1.0 out of 51.0
Ben's Moving and and storage is not a legitimate moving company. They broker every job out to the low cost mover. Have you ever seen a Bens moving and storage truck? Salesman Joe Campbell is a scam artist. He will ghost you after you sign. You will never hear from him again and he will not return your calls. 4 day laborers showed up with a Budget rental truck. My move started out at $9k and ended up $17k. They move by cubic ft and not weight so the more boxes they pack half full, the more money the make. DO NOT DO BUSINESS WITH THIS COMPANY OR JOE CAMPBELL.
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D
2 Mar 2021 · MoveAdvisor
1.0 out of 51.0
I would say it is impossible to believe any of the good reviews are actually accurate. My story is the same as the others: upcharges, 3 weeks overdue on delivery with no idea when or if the stuff would arrive, $3500 dollars worth of missing and damaged items upon arrival. I will add the movers also stole a high value item, not included in the move, at the destination. Claims offered $40 based on $.60 a pound. Just a matter of time before the lead criminal of this company leaves the country with all of his stolen money.
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M
19 Aug 2020 · MoveAdvisor
1.0 out of 51.0
The agent who was supposed to handle my case got fired (I was told for defending a customer!), and I was never reassigned someone to communicate with. I was hounding them to put down my deposit and to confirm my move date. Needless to say, when they canceled the night before I wasn't surprised. Take your business elsewhere, would never trust them again.
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J
16 Aug 2020 · MoveAdvisor
1.0 out of 51.0
Lies and deceit. This is how you can describe Big Bens. Picked my belongings on June the 15th.Theywere supposed to send a professional packing crew- I paid extra(alot) for this service. What they did was send a contracted crew to pack and load. Wrapped very little of my items- just threw them in a box and taped it up. As one can imagine- very very little survived the 52 day trip. Yes it was 52 days until my load arrived. 3 televisions shipped- all destroyed. All. Lamps smashed, vases broken, dishes and glasses destroyed. Tool box dented in several places. When the door was opened on the trailer, boxes that had torn open in transit fell from the trailer to the blacktop below. Items missing- items delivered that do not belong to me. Had to hire a towing company to unload the truck because the driver had no ramps with him. Just a total nightmare. Stay far, far away from this company. Customer Service is non existent. I’m going to have to sue to get compensation for all my lost, missing and destroyed items. These folks are just pitiful. Very sorry excuse for a moving company.
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