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Recent reviews

J
4 Apr 2026 · MoveAdvisor
1.0 out of 51.0
if I could give 0 stars I would! this is the absolute worst moving company EVER! RUN FAST! customer service is horrible! and they are a bunch of scams! So initially I booked with an other company and I wish like hell I kept them, but I priced around and came across these bums and bc they were cheaper I went with them. the first phone call with Isabella was good no issues booked my move I told her what I needed which I as a 26 ft truck bc I'm moving a 4 bdrm home. she confirmed that I was getting that a 3 movers. a 3 hr min was required ok cool, so the next day I called bc I never received a call from an arrival time. I was told I would get a call soon but don't have one at the time yet. So nearly 9 pm I get a call from Cora stating my arrival window I then asked if I didn't use the full 5 hrs i wouldnonlybgwt charged for what I used , she put me on hold and then came back and said her manager said its a 5 hr min. I said that's not what I was told l. She then brought him in from the jump he was unprofessional and saying bc of the size of my home it's going to be 5 hrs or more I saidnthats not my wue I just wanted to confirm what I asked about not needing that much time bc my husband had already started moving some items. He then said bc it's Saturday and a holiday weekend and ppl want to be with their families. so o called ur company and asked if u all were availab and u all said yes. so bc im booking ur company for a business that u all said u were available for me as a paying customer have to bare that! that's absurd so moving day movers are great no issues, until my husband noticed they were packing the truck pretty quickly and had to do two runs. So mind u we didn't see the truck until it was unpacked the second and last time. my husband seen that it was still a bunch of furniture left on the truck he thought it was ours. ine of the livers said that they had another drop after ours they had picked that up and had to drop off in GA. my husband said so wait half the truck was already filled before so that's why it tools two runs bc u all aren't Ben packing our items in a full truck! the movers said they weren't aware we dint know that he thought we were told. What kind of supposedly professional business would do some mess like that! so they charged us for 6 hrs for a job that according to their own movers said would have only taken 1 trip not two so obviously that would've been less money. So I called the company and the guy which was the same asshole from the day before answers the phone saying hello no greeting or anything I had to ask if it was bold movers. smh so I inform him of my distaste for what we just found out and he proceeds to say well it was an 8 hr job and u only paid for 6 which was not the case at all. We paid for 6 bc that's how long it took but it would've only taken about 4 with 1 trip. So hes overtalking me and trying to negate the fact we didn't have a full 26 ft truck. so bc I'm getting no resolve and obviously otp with someone that knows nithing about professionalism or customer service I become very upset. This POS calls me a B**** and a C***! yes he called me out my name I told him I would be suing him and he said sue me then b****! When I say disgusted was an understatement only a coward would call a woman out her name and talk like this over the phone bc if this happened in person im sure it would've bc my husband would have knocked every tooth out his head! And tbh after I told him he was livid which is an understatement bc my husband may have went to jail tonight bc that's how mad he was. So DO NOT BOOK WITH THIS COMPANY THEY ARE HORRIBLE! pay more and get better service! bc these ppl are ghetto!
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T
10 Dec 2025 · MoveAdvisor
1.0 out of 51.0
RUN!!!! Raining? No problem. We'll load up your stuff, wrap it in a wet blanket and let mold and mildew grow the entire trip. Need a little more time? No problem, we'll store it for free for 30 days and then reload all the heavy boxes on top so they literally tumble off the truck. Nice floors and walls? No problem. We'll get those scratched up nice and good for you. Turn in a claim? No problem. We'll tell you we'll process it within 30 days (but we won't) then we'll significantly undervalue the damage and offer you next to nothing. Damage done to your home? Not covered. PLEASE!!!! Find yourself a different moving company!
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N
18 Jun 2023 · MoveAdvisor
1.0 out of 51.0
I booked this company after a recommendation from a co-worker. they arrived later and I had the timeline down or so i thought. I talked to the first person who asked me what items i wanted moved that did not fit in a box which i provided. i had a room filled with boxes and told him 30-60 but my husband told me i had more like 90 so i called him back to let him know. they were to packup everything. on the friday before the move i called to verify that they would pickup on monday, we would travel to TN on tuesday and then deliver on wednesday. sunday at 7PM before they were to packup i got a call saying they would pack me up on wednesday. he said i had agreed to a 3 day window. nope not my understanding. i had family who were meeting me at the new house and they were already in town waiting for the unload on wednesday. my husband and i agreed it was more important to be at the delivery to make sure items were there. i couldn't get them to tell me when they would arrive in TN and if i had things would have been a lot different because i would have stayed in VA until they packed but thinking they were going to pack up and drive straight to TN we went ahead. i had a friend agree to meet them and long story short about 1/3 of my items were left behind or misplaced. I was told i got a truck that was to small. sorry i didn't order the truck the guy must not have known what a 4 bedroom house holds. there was nothing left in my 2 attics not even a box. i received a TV with no power cord so now i have to get a new TV. A 4 shelf stand with all the spacers broken. dresser mirror arrived undamaged just no way to mount the mirror because pieces were left behind. my leather couch now has scratches on it because while carrying it in they dropped it two times. my friend got them to put the large ladder on the truck and then when he was not there they took it off and left it by the house. a neighbor told us about it when they saw it. the friend has made two trips bring us items and another trip will be needed. that is after anything was was a cleaning or bath product was left behind. even items like my shower gel that was in plastic bins. my tooth brush charger, my shower chair, vaccum just t o give you a few examples. I'll never recommend this company and if i could give them a zero i would. oh one last thing be sure they don't pick option two for items damaged.
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M
4 Feb 2023 · MoveAdvisor
5.0 out of 55.0
I had a great experience with my move. Moving is particularly stressful for me. The truck showed up on time. The team worked very well together with expert synergy. They worked straight through packing taking only a 5 minute break. They were very pleasant. They were very respectful to me and made this experience least stressful of any of my previous moves. I would use this service again. Thank you team.
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P
27 Jan 2023 · MoveAdvisor
5.0 out of 55.0
I hired Bold moving a second time for office moves from NY to SC. I hired them because I was very happy with a move of my home. Once again they were outstanding. Ace, Brandon, josh and Terrence were very professional and complete the move as schedule and without issue. Vary happy and will utilize them again for future personal and business moving needs
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