25 Apr 2024 · RemovalReviews
5.0 out of 55.0
Moving house is said to be one of the most stressful things that one can do in life, so it makes sense to do some research, speak to different people and decide on the removals firm that is the best fit for you.
A little bit of planning goes a long way.
So I did my research and planning and invited three removals firms to quote, with one of them being Britannia Beckwith. I’ve seen their trucks on the road before and they’re an established firm so must be doing something right.
Their reviews are excellent as well.
I spoke with the office staff, Emily M and Tina T, throughout and Louise F popped round to survey what the contents of 19-years of family home looked like.
Louise’s quote wasn’t the lowest. And nor was it the highest. But it was detailed, professional and clear. And I got a good feeling that this was the company I could do business with.
I now read that they’re the longest established removals firm in East Sussex and are family owned and run. This probably makes their customer service far superior than a faceless, big, national firm.
We elected to do our own packing and we were somewhat successful but we did need more boxes on the day. I was happy to pay a little extra for Britannia Beckwith to supply some additional boxes and some manpower to help pack them.
In retrospect, I would’ve paid for them to pack everything for us as they’re far more efficient at it than I am and I could’ve saved myself a lot of time. For the peace of mind it brings, for me that money would’ve been well spent at the outset.
The chaps that moved my house on the day were Dave B, who turned up early and was extremely polite and helpful.
Dave was followed by Mark C, Ben P, Lee B and Taff who turned up in a big truck and a big van. All of these chaps were polite and helpful and extremely efficient at their jobs. They even assisted with my dismantling of an Asgard steel bike store, which made my task a whole lot easier.
Of course, not all house moves go smoothly and, due to the people at the bottom of the chain not starting off the transaction process until almost midday, I did not get confirmation of completion on my sale until 1640h. At 1700h I collected the key from the estate agent and I was with the BritBeck guys at 1725h.
They’d been waiting all afternoon for the go ahead and all, very kindly, agreed to stay on to ensure the completion of my move. Especially kind as it was Ben’s wife’s birthday. (Thank you, Ben, and sorry!)
On reflection, I’m pleased that I chose this firm to move my house contents. Everyone to whom I’ve spoken has been friendly and helpful, especially in the light of the delays caused to us by others.
I don’t write reviews for the sake of it. I only tend to write them if I can give five stars and can wholeheartedly recommend them to you.
In this case I do recommend BritBeck and recommend you consider them for your house move.
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