30 Jan 2018 · RemovalReviews
1.0 out of 51.0
The guy that came to quote was great, removal team were great, office ‘seemed’ friendly, all was going well. Then when it came to delivering our contents to our new Home there was bad weather, they cancelled which was understandable, rescheduled for the next day, driver got truck stuck & abandoned delivery. We then called to arrange delivery for the following day to be told that we’d be charged £800 for the ‘failed delivery’ - we had no choice but to pay given that they had our stuff.
At this point the friendly office staff were no longer friendly & there have been other problems with damaged furniture & the insurance you take out stands for nothing.
The guys that do the labour are great, but the team at the other end of the phone are far from.
I’d refrain from using this company !
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