21 Jan 2020 · MoveAdvisor
1.0 out of 51.0
I booked charter van for moving my stuff from Virginia to Charlotte. They chose local partner as Budget moving & storage Rockville (MD). I paid total $2600 for my stuff. When I got my stuff, It was all damaged. My sectional couch was broken, dinning table & coffee table had visible dents. Dinner chair screws missing, crockery broken. Queen bed hardboard has free screws.
I did try to reach out to Movers, after two months they offered me $100 for my claim, I mean how can someone be so insensitive?
I did reach out to charter van lines to resolve my issues, I did multiple follow-ups. Even after dropping 5 emails, I never get a single reply.
This is just unbelievable experience I had over last three months.
I would request who-ever is reading this review, please please stay away from this movers.
At the end of day any move is painful & I know there might be some damages but mover company has to listen to customers to resolve the issues but looks like charter van line & budget moving they don't know how to treat customers.
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