30 Aug 2020 · MoveAdvisor
1.0 out of 51.0
This is the worst moving company ever! Watch out for them. They practically destroyed most of my belongings including valuable studio goods such as crates of glass turned over, a glass kiln with the legs bent in.
Most of the boxes and plastic crates were damaged/destroyed in one way or another. Antique wash stands marble top was cracked. They went "tape" crazy. Floor lamps were completely wrapped in tape. All of the floor lamps (3) were bent, broken and unusable. All of my large floor runs are missing.
This company does not even have their own moving trucks. They use rental trucks. My goods came in two shipments and one of the drivers told me he was brand new to the job. When he opened the back of the truck my goods were strewn all over the back of the truck bed. My sofa was lost/stolen as well as numerous other items. When the driver arrived he explained that he couldn't unload my good until his "crew" arrived to help him and they didn't come for two more hours. During the second delivery I asked the guy Sam who was in charge where my sofa was. He said he didn't know but would make an effort to find it. He offered to give me the sofa (belonging to someone else) that they had brought with them. I was shocked.
There were also another persons personal goods in with my shipment with the scattered pieces, including family photos.
I have hundreds of pictures of the damages. As well as witnesses.
This claim has been pending for over a year now and they do not answer phones, numbers are disconnected, emails come back undelivered. My paper claim with photos was refused upon delivery to the location in LA three times.
It appears that my goods were intentionally destroyed. Also, while waiting for my goods to be packed up they increased my bill by $3,000. They never came to the house to give me an estimate beforehand. They sent someone to my home halfway through the packing who demanded more money with all kinds of lame excuses. He threatened to unload my stuff into the street and leave. They held my possessions ransom and demanded even more money when delivering the first of two shipments. Both of which were destroyed. This company should be sued to the max.
Moving size 2 bdrm + office.
Service cost $6,000.
I could go on and on about how horrible these people are but it's wearing me down and I'm a senior who's been taken advantage of in the worst way. I'm sick of dealing with these people. They are all a bunch of liars, cons, thieves and disgusting human beings. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THESE PEOPLE!
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