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Recent reviews

C
2 Oct 2020 · MoveAdvisor
1.0 out of 51.0
YOOOOO! STAY THE FUCK AWAY FROM THIS COMPANY CON-ARTIST! Other alias names are: city moving company, move happy moving company, guardian moving company and another one I can't remember..but STAY THE FUCK AWAY! ..I got ripped off with my truck transportation financial bill when I had to drop it off at Matson. Then they damaged my bike when it arrived yesterday. They "claim" or "advertise" they are professional but after taking a chance with them, I learned in my experience these guys false advertise their services. Actions speak louder than words and its a dangerous game they are playing with good, hard working peoples money the way they do. I hope I'm the last review for this company so no one else has to go through this. The BBB needs to investigate and shut down this company.
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Z
20 Apr 2018 · MoveAdvisor
1.0 out of 51.0
Worst movers ever. They shipped my car door to door from Honolulu to California. Oh wait they screwed up and left the car in los angeles. FOR ONE MONTH while I accrue a daily fine (for OVER ONE MONTH). Now I'm expected to reschedule work so that I can rent a car, drive it more than 5 hours south to LA to pick up my car, pay a $500 fine and drive my vehicle back home. The agent said that to recover ANY money I'll have to sue them. They won't give names over the phone making a lawsuit more difficult. Fortunately my job is much easier after my freedom of information act finding revealed: LIOR OREN as the owner and RYAN ALEXANDER who dropped the ball entirely on this move (who kept calling himself BRIAN .. such duplicity!) I guess you'll be making a court ordered trip to Central California. See you both real soon. DO NOT USE THIS COMPANY!
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V
10 Apr 2018 · MoveAdvisor
1.0 out of 51.0
I've already written a review on this criminal organization on Yelp so I won't go into much detail. only if you want to get A** R*ped hire these crooks. They stole a gold ring, stamps, baseball cards and tools. This company belongs in Venezuela.
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G
22 Mar 2018 · MoveAdvisor
2.0 out of 52.0
If you like 3rd party moving companies and insurance who don't care and want to rip you off then this is the company for you! Called to get a quote then read the reviews and called to cancel everything based on what I read about the 3rd party movers trying to charge per step and what not. They then assured me this would not happen to me. IT DID ANYWAY. I was supposed to be moving around Halloween but got a call from them saying they didn't have anyone to move due to the holiday..apparently moving company's are big into halloween. After calling and arguing with the company they were able to pull a miracle and find a moving company. The pick up in St. Louis was 2 young kids who came in a counted all the boxes then started taping them up after the 1st box was moved the leader came up and asked me to sign the form to charge me for the stair fee. I immediately had to stop everything and call the company to figure out why this was happening. They then had to call the movers and tell them not to try that on us. They started moving the boxes down the stairs and one of the movers kicked 2 of the boxes down the stairs. My boyfriend ended up moving more boxes than either of the paid movers. I also had set up to pay w my credit card but the moving company in St. Louis couldn't do this so I had to find time to call the company and set a payment up. Fast forward to 45 days later my things were still not in Hawaii where I relocated to. The company kept telling me due to the holidays my things would be delayed by 2 weeks. They finally showed up mid January. 6 of my boxes had lost the labels and the moving company almost gave away one of my boxes to the previous people they delivered to. The moving company in Hawaii kept talking about the 5 stairs we have like they wanted to charge us but didn't. Its just annoying to have them do this. The plastic bins I had all were broken on the bottom. Upon unpacking my microwave doesn't work properly, you open the door and it just starts microwaving. Also the furniture they packed was dinged and dented. I paid for the additional insurance thinking this would cover me and I would be covered. But when I filed my claim they said microwaves could only be covered if the outside was damaged so mine would be covered. Then plastic bins aren't covered at all so if you can avoid moving them do so. Also for the "upgraded" insurance you have to have 250.00 in damages in order to even qualify for getting money to cover damaged items. Basically if you want a moving company that doesn't care about you this is the one! I should have paid a little extra and packed a pod my self.
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T
1 Feb 2018 · MoveAdvisor
1.0 out of 51.0
50% of my hardwood furniture were damaged (broken or cracked or loose joints) due to unprofessional packing and rough handling. Worse was very stingy and slow claiming process. Total settlement is merely 5% of my total damage of over $4000. Very bad experience. Recommend avoid this company.
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