20 Jul 2016 · MoveAdvisor
1.0 out of 51.0
I was moving from RI to Utah and worked with Jay Stevens. Two of my family members also used them back in May and miraculously had movers show up. They brokered both of their moves to the "A-team" in Texas who are a 1 star moving company and they both had terrible experiences with many boxes lost, broken, and a surcharge of over $2,000.
On my move I was worried about them the whole time because they were so unresponsive but I had already paid the $400 deposit. The day before our move in June we still had not heard anything and I realized this was a scam. We quickly had to hire another moving company to come the next day and were out several thousand extra dollars for the late notice. We kept calling and emailing Jay Stevens and had one email returned 3 days after our scheduled move saying he was working on it. Since then, no other contact and their website and phone numbers have been taken down.
Note to self, never trust a company that will not accept credit card! Because of that there is no way to get my $400 back or the extra we had to pay a different moving company.
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