11 Jun 2026 · MoveAdvisor
1.0 out of 51.0
I was extremely disappointed with my move with College Hunks. Communication was poor from the start. I informed them ahead of time that I had several items in the basement, including a treadmill, but no one mentioned it would need to be disassembled before moving day. Instead, I was left to disassemble it on the spot and am not even sure I will be able to reassemble it correctly.
The crew also caused damage to both the home we left and the home we moved into, including gouges and black marks on walls and a door frame. They also tracked mud into the house. At the destination, numerous items were not placed where they belonged, creating additional work for me after the move.
When it started raining, instead of completing the move properly, the crew piled basement items in my garage, blocking access to my car. Those items could have been taken downstairs using the interior stairs, but they chose not to do so and left them for me to deal with. One item is so heavy that I will now have to pay someone else to move it.
To make matters worse, my attempts to address these issues with the company have gone unanswered.
Overall, this move resulted in property damage, extra work, and additional expense. I expected far better communication, professionalism, and customer service. I would not recommend College Hunks.
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