29 Jan 2014 · MoveAdvisor
1.0 out of 51.0
This was a terrible experience. I had a small local move and needed a couple of men and a truck to have it happen. I chose this company based on their quote being the cheapest. I should have known. They tried to charge me nearly double the quote I was given on the phone. They brought 3 men and expected me to pay extra just because they decided to show up with more people. There was a 3 hour minimum plus an hour of "labor" -- but this was easily a 2 man job, evidenced by the fact that they were done in under 2 hours. If they had shown up with 5 men, is it my responsibility to pay? They also had the nerve to try to charge me for tolls.. between Long Island City and Nassau County. (For those of you who don't know this -- there are no tolls between LIC and Nassau County). They also charged tax, which is fine, but not for a "Cash Only" business, which they told me much after the fact (note - the ad showed icons for Visa, Mastercard, AmEx..) In addition, they spoke limited English yet somehow managed to threaten to steal some of my items.. "This is very nice.. Have to remember this address.. on Monday you leave for work, yes?" Incredibly unprofessional. Couldn't be less happy with this experience. .
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