30 Aug 2025 · MoveAdvisor
1.0 out of 51.0
We chose Corrigan because it was $2,000 cheaper than the competitors, and we had a good experience with them long ago. This time we used them to move across the country to Washington. The sales pitch sounded great; the experience has been terrible. The moving truck broke down two times, arriving two weeks after they packed up, leaving us camping in our house and eating out for days on end. The response from the company was that this was "just bad luck." Clearly, their fleet was not in good repair.
What is even more deeply frustrating was the state of our possessions when they finally arrived. One of the movers loaded our generator with gas still in it (marking it had been emptied). This tipped over en route, and our entire new house now smells like a garage. The gas fumes are caustic in some parts. Upholstered furniture was supposed to be shrink wrapped; it was not, so these items, including a new sofa, especially soaked up the gasoline smell. A mattress had grease marks on it. Some furniture was scratched and poorly wrapped. My professional file box with all of my work papers apparently was dumped and thrown back together and then taped. A live plant was packed in one of the bathroom boxes. The key was removed from our big tool box but was not included in the parts box. We cannot access it. We are missing two of the four specialty screws necessary to reassemble our bed set, so we are still not sleeping in our own bed. We did not just get the B Team for packers, we got a quick and shoddy F Team (other than the young man who carefully packed our kitchen and china cabinet). We spent over 10K for movers to make our cross-country trek less stressful; they have made it more so. I wish we had gone with any other company than Corrigan, and I advise you to never use them until they step up their game.
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