5 Aug 2022 · MoveAdvisor
1.0 out of 51.0
We were quoted $1,740 by Peter S. The pick up driver said we needed to pay an additional $1,681.76 on top of the $1,204 we had already paid after they loaded the truck. I called to discuss the price increase and talked to two women who said I needed to talk to the supervisor. He came on the phone and before I said anything, he said" if you're not happy, we will set your items outside and you can come pick them up today." I was in Indiana and he, I suppose, was in Arizona. While I did not agree, since they had our belongings, I paid the additional money. I was called before they delivered and told I would owe another $1,338.00 at delivery, which I paid. Several items were damaged. Boxes were opened and they were taping them up as they took them off the truck. We know two ladders, a 55 inch TV, and a hand truck are missing so far. We haven't opened all the items yet to see if anything else is missing. I only rated one because there is no option for zero. Their so called managers try to bully their way through. I had the Sheriff's department here when they unloaded because the drivers tell you they will not unload your items until you pay. They were informed that is considered theft in our State, so they unloaded first then were taken to the Sheriff's office for questioning.
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