1 Nov 2020 · MoveAdvisor
1.0 out of 51.0
I have moved with these people multiple times over the years, but this company has a new name, and a horrible new reputation. These movers were reckless and obviously in a hurry. They left things we told them to take to trash out on lawns of our neighbors, anddeparted to the new home without even informing us. At our BRAND NEW home, they were rolling metal dollies all over the hardwood floor, and did not take care in moving large items in and out, constantly banging into walls and rails. By the end, they were clearly checked out, and did not care anymore. They were leaving boxes in piles inside of our garage without asking us where anything went, or looking at the labels. They also made MANY excuses for why they could not get our Washer/Dryer upstairs, until we finally just told them not to do it because they will break everything. Had to sell them and buy new ones.
There were many other concerns, like not draining the machines properly before loading, leaving things we told them to take, and bringing things we told them to throw away, only to be told now that they are here, it's our responsilblilty now.
In the end, this was just unacceptable behavior for a service that not only guarantees your stuff will arrive, but also be taken care of along the way. After 10 years, I can finally (unfortunately) say, I DO NOT RECOMMEND THIS COMPANY.
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