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Recent reviews

A
28 Apr 2021 · MoveAdvisor
1.0 out of 51.0
Konami charged me $6,700 and then stole my whole 2 bedroom apartment. Don’t ever sign a contract that says the movers have 30 days to move your stuff. I’m so upset with myself . Any reviews that are positive for Konami were written by Leia . These guys are professional thieves. The hold your stuff hostage and extort you for more money. They tell you it will only be a few days. Sign this paper that says we have 30 days. Then they take your stuff and forget about you, while they try to find another company that already has a truck going to your area to add your stuff on to. That way they can keep more money. I paid a 1600 deposit to someone in Florida which didn’t even get added to the move. 2,500 to pick up my stuff. Then they tell me it’s another 2500 dollars when they deliver it. Then they keep your stuff . Don’t use these guys . If you already paid a deposit, let it go, or you will lose your stuff..
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S
14 Dec 2020 · MoveAdvisor
1.0 out of 51.0
Worst moving company- quoted $1693 and charged $4583. Lied about how many sq feet was used. Customer Service people are extremely rude. Never call you back. Missing items and won’t respond to replacing them. It’s been 8 mos.
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R
25 Jul 2020 · MoveAdvisor
1.0 out of 51.0
DO NOT USE THESE THEIVES!! We originally went with Executive moving because they have a pretty good salesman. He takes us through of what would happen from start to finish, gave us good discounts even military because our son is currently serving. We had this move scheduled 3 mths in advance, paid a deposit and explained that we would most likely need our own truck because we have allot of stuff and a few very heavy items. We were promised that we would have our own truck and that they would have their best movers. When the time came for moving, we were given a 2 day window of when the move would begin and end. The first day came, scheduled to be there between 8 - 12, 12:30 rolled by with no phone call. When I called and asked what was going on, I was told "oh the truck is already full and we were going to call around 2:30 pm to let you know what time tomorrow". I basically told the operator, that that made no sense to call me 2 hours after they were supposed to be there to tell me they weren't coming. Then was told, tomorrow 3-5 pm. This got me upset because we already planned that they were going to pick up our stuff TODAY and we were leaving tomorrow (this was a move from CA to NV). "Oh well you guys have to be there for the movers to get your stuff". So basically since the plan was to use movers, we were left to wait for them to show up. So instead of leaving to the new house the next morning we had to wait until they were done the next day. Next day..11 am got a call from Executive. " They filled the truck again and won't be able to come today" this is pretty much where I went off on them about we are supposed to be on the road this morning but because of their failure to keep their schedule I'm having to mess with mine. "Oh we're sorry but someone still has to be there for the movers, we can be there tomorrow between 1-4 pm". I called my husband who was already at the new house, because he was waiting for them to be there today. We decided to just have me, the kids and animals go up and he would come back to meet the movers the next day. Next day, remember this is day 3 and extra day after their moving window. It's passed 1 pm and my husband is getting furious because he drove 4 hrs to meet these idiots. I call Executive and get the run around about the movers driving and can't pick up the phone, we'll have the driver call you with an ETA. The driver calls me and I informed him to call my husband because he's the one waiting for them, getting pissed off by the minute. A few minutes later, my very pissed off husband tells me he cancelled the move because they filled the truck again and wouldn't be able to make it today. So we spent more time and a few extra days to do the rest of the move ourselves. We paid for a truck and scheduled/hired movers in CA to help load the truck and then in NV to help unload and setup. This should have been the plan from the get go because it costed half the amount of the move the charlatons at Executive were supposed to do. We did lose out on our deposit, thank goodness we didn't give them more because of that stupid contract because we decided to cancel. I wouldn't doubt this how they mostly get paid, promise a job they don't do until the client cancelled and they keep the deposit. I do want to give a shout out to those that helped us load and unload. In CA we called Starving Students who set us up with guys to help load the truck. And in NV we used Five Star Moving, they were awesome and took care of us with the unload and set up in our new home.
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G
15 Jun 2020 · MoveAdvisor
1.0 out of 51.0
The movers were late to show up, asked if they could have some of my things, damaged some property, and likely stole a box with my son's items in it. I used this company through a broker for a recent move. My move date was 2/11/2020. When they picked up my goods, the team was several hours late to show up, which should have been my first red flag. During the move, one of the movers asked if they could have a large Powerwheel Jeep that was in my garage for their child. I consented and said they could have it, as my kids honestly didn't use it very much. This should have been the second red flag about this company. When my goods were delivered, my king bed frame was damaged beyond repair. I didn't put in a claim for this damage because the representative at pickup advised they only pay "cents on the dollar" for damaged items. My wife and I took it as a loss and just went and purchased a new one here in Florida. With all that went wrong above, I simply would have just moved on and never dealt with this business again. However, while unpacking, we found that the box labeled "XBox" was missing. This contained my 7 year old son's XBox and his games. Shame on us for labeling it what it was and letting them know what was inside. It appears the box was stolen. Since no other items went missing and their employee had previously asked for some of our toys for their child, I believe it's likely they saw this box and took it. There's no other explanation for why this is the only box that did not arrive. Here is some additional information about my experience. I went through United American Movers (a broker) and they did the quote. Their quote was about 40% of what they charged the day the items were picked up. They claimed it was because the cubic feet quoted by the broker was wrong. I paid the higher amount ($9,000 vs. $4,000 and some change). I was promised 45 days free storage and then a rate of $240/month after that 45 days since I was buying a home here. Well 2 days before the 45 day mark, they called me and told me my items had to be out or they were charging more then $1,000 per month for the storage. I had to locate a storage unit, take delivery there, and then move everything myself after I closed on my home. This was a nightmare. Stay away from this company. Not only because of their lack of punctuality, care for your belongings, and poor price quoting, but because you cannot trust them with your household goods.
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C
3 Jun 2020 · MoveAdvisor
1.0 out of 51.0
First I apologize this is so long, this has been the absolute worst experience I've ever had. I am absolutely sick over the loss of so many of my items - my recently deceased mother's hand painted art, her mementos, my deceased father's items, an entire cedar chest full of them, all lost. They lost big furniture and many boxed items full of irreplaceable items. I am devastated. They do not return my calls, do not reply to my emails. When I do talk with them they say they are too busy to try to find out where all my stuff is. They say they will talk to the driver, and 'may' contact customers before and after my drop to see if they have any of my stuff. One of the truck driver's drops called me from Louisiana, because they received a box of some of my important and confidential papers - they found my phone number and called me. They since found a couple other boxes of my stuff, but I am missing so many things. How does this happen, you ask? Well I did to. I was not told by the broker Moving Pros US that my stuff would be picked up in a large 26' truck then taken to a warehouse, unloaded and put on a semi for transportation. My stuff was moved at least 4 times. The guy I talked with who had received some of my stuff said his was transferred more times than that. Well, that also explains why so much of my stuff was damaged and broken. One of the other inexcusable things the truck driver did was to hire two guys off Craigslist to pose as movers to unload the truck. Well these Craigslist movers were both injured (one recovering from a broken arm, one had a hernia, one was just released from a 15-year prison sentence in Texas! Plus they hardly did anything. The truck driver left without me getting the opportunity to verify I had everything and he left me with a full U-Haul and the two ex-felon druggies. I am an elder woman living here alone and they came into my house and unloaded things before I realized it. I had to pay them an additional $200 per the trucker, but let them go as soon as I found out. One of them is still harassing me with phone calls. I had to hire other, more professional movers to move me out of the U-Haul and into the house, and reassemble my furniture. This was an absolute nightmare, and still is. I paid more than 3x what I was quoted by the boker, and now I don't have my stuff, missing 1 out of 4 dining chairs, nightstand, chest of drawers - all with stuff inside! I am sick, absolutely sick! I do not recommend either of these terrible, terrible companies. They take your money, ask for more, then won't respond when you have a problem. I don't know if I will ever get my stuff back and am just devastated. I regret with all my being for ever hiring either of these companies for my move and if I can save at least one other person or family by letting them know to steer far away from them then that will help me sleep at night.
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