18 Jun 2025 · RemovalReviews
1.0 out of 51.0
I use van couriers all the time and these people are BY FAR the worst I’ve ever come across. They damaged my items and bashed all the freshly decorated walls all the way up 3 floors. Even though it was a very wide staircase. The items were also damaged beyond repair.
When I complained and asked how I would be compensated he got extremely aggressive and insisted I pay the full amount and refused to give me their insurance details. I said I was happy to pay for the job but asked for £40 off the total of £215, despite the costs to me being over £800.
Instead of discussing the issue, he threatened me and took a load of my items, put them in his van and drove off with them.
Basically STOLE them.
They are now asking for full payment, plus £40 to return the stolen items, plus £30 a night to store the items they stole from me!! They don’t answer the phone. Just ask for the full amount by text and threaten to destroy my items if I don’t pay.
They refuse to accept any responsibility, even claiming we did the damage ourselves!
THEY ARE TOTAL CROOKS, LIARS AND BULLIES, I ended up going to the police and will pursue costs legally. But it’s been a total nightmare.
Also as a woman, I would say that they probably wouldn’t have treated a man like that. Horrible bullies. Also their Facebook page has a similar review - stolen items and bad behaviour.
BEWARE!! I use van couriers all the time and these people are BY FAR the worst I’ve ever come across. They damaged my items and bashed all the freshly decorated walls all the way up 3 floors. Even though it was a very wide staircase. The items were also damaged beyond repair.
When I complained and asked how I would be compensated he got extremely aggressive and insisted I pay the full amount and refused to give me their insurance details. I said I was happy to pay for the job but asked for £40 off the total of £215, despite the costs to me being over £800.
Instead of discussing the issue, he threatened me and took a load of my items, put them in his van and drove off with them.
Basically STOLE them.
They are now asking for full payment, plus £40 to return the stolen items, plus £30 a night to store the items they stole from me!! They don’t answer the phone. Just ask for the full amount by text and threaten to destroy my items if I don’t pay.
They refuse to accept any responsibility, even claiming we did the damage ourselves!
THEY ARE TOTAL CROOKS, LIARS AND BULLIES, I ended up going to the police and will pursue costs legally. But it’s been a total nightmare.
Also as a woman, I would say that they probably wouldn’t have treated a man like that. Horrible bullies. Also their Facebook page has a similar review - stolen items and
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