3 May 2025 · RemovalReviews
1.0 out of 51.0
Lads were great who did the actual moving. Can’t fault them. Super helpful and apologetic when things didn’t go to plan. Even helped vacuum and tidy after loading.
However a poorly managed company and I wouldn’t recommend . We had to move significant amounts of our stuff ourselves as one van was 9 hours late as had been pulled over by VOSA being overloaded - an issue completely within their control. I had to drive back 4 hours (York to Berkshire), hire a trailer and move solo tumble dryer washing machine and fridge and dump a significant amount of stuff we would have kept. No offer to help following the move date as their lads were on other jobs. Danny promised a small compensation amount (less than 10%) and had the opportunity to close the matter there but despite chasing hasn’t surfaced. Will be taking further action due to stress, additional time off work and out of pocket expenses
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