2 Nov 2021 · MoveAdvisor
1.0 out of 51.0
The "movers" were a DAY late and ill-equipped; caused THOUSANDS of dollars in damage to prior home when ripped out washer/dryer- major repairs. They dropped my piano, broke my front steps, moved wrong items, broke items. On Aug 10, the co-owner promised me $145 towards piano; never sent. The movers are not prof movers. I have a text from one of the movers saying the company should not be in business. An Aug 4 email from owner: "Yes, we booked the wrong date." "Unfortunately, on your move date, it was an especially challenging day. One of the crew members planned for your move came in contact with someone with Covid and informed us that morning.... [mover that sat in truck] ...was up all night. We didn't find out about this until the day after your move. It's not meant to be an excuse, just an attempt to add some context to your complaints towards him." Also Even [mover], our 70 year old "mover" pitched in. Nobody at either GA or Atlanta Pack N Load will return calls.
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