20 Apr 2020 · MoveAdvisor
3.0 out of 53.0
We used Glass City movers recently and the things that were moved were moved without damage and the gentlemen were courteous and pleasant during moving day. They did work to try and save us money and worked hard, so for that reason I would still use them again, if needed. My complaints are below in no particular order: 1) there were many items left at our original home location, that should have been moved causing us to make 2 trips to get the rest of our stuff and haul ourselves. There were items that we were advised on move day that would not be moved, I.e pots with soil, any equipment with gasoline in it etc., but next to the pots with soil were many items that they left behind and there were boxes and additionally clothes in the house left because the estimated wardrobe boxes were all used. I am not sure how we were supposed to know how many we would need those were all calculated in the original quote. 2.) They left empty pop cans, cigarette butts and a partially opened candy. This probably bothered us the most. 3) Tips? We thought that it was odd and inappropriate that the movers asked for tips and further asked that we not add it to our credit card because "the boss will never pass it on to us". Apparantely,he was asking for cash tips. 4) Things were not put in appropriately labeled rooms: such as Kitchen items found in other rooms such as a bedroom.
I would recommend that you supervise closely and not expect that instructions will be consisitently followed.
Read more