9 Oct 2013 · MoveAdvisor
5.0 out of 55.0
Ours was a challenging move---a whole of stuff, including some large/heavy furniture, in a small house w/basement.. from NY to NJ. In very hot weather. Moving can be hard.. or it can be really, really hard. Working with Go To Moving helped make it tolerable, pleasant and as worry-free as anyone could hope for. From the start, when he came to give me an estimate, Paul was professional & accommodating, answering all questions, making suggestions and genuinely trying to make the process smooth & trouble-free. The crew was uniformly friendly, efficient, hard-working, quiet, neat. They ended up helping us pack quite a bit as they loaded the trucks---there was that much loose stuff. This could've been extremely stressful, but the guys were calm and cheerful, basically telling me "no problem" about whatever came up. Every move is different, I suppose, and in our case, a flat-fee wasn't viable. So we were quoted a trucks-plus-crew rate, at a given hourly fee, per man. The whole move ended up taking longer & costing several hundred $ more than the numbers we'd been given--- ---but in fairness, it was nearly impossible to give an estimate with any real accuracy---we were getting rid of some of our stuff right up to moving day, so it was impossible to know just how much would end up on the moving trucks. Any estimate was necessarily subjct to adjustment. The fact that I did not in any way feel we were being hustled should indicate my overall satisfaction with the job, and the attitudes of everyone at Go To Moving. These guys came across as very honest. (It's a good idea, tho, to have as much packed as possible before you have them come down to give an estimate---that way neither the movers or the customer will be surprised at the amount of boxes, the time involved, and the final fee.) It's always nice to discover a company that's honest and does a great job. I'd definitely recommend Go To Moving. .
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