30 Apr 2020 · MoveAdvisor
1.0 out of 51.0
ALERT! BE AWARE!
GREAT MOVING has scammed me out of $1,800 in bogus fees. I used them to move from MD to MI. They picked up 3/23/20 in MD. Date of delivery 4/28/20 to MI. When my stuff was en route they called to say the 53' semi could not access our home and we would be required to pay a shuttle fee of $1,800 (50 cent per cubic feet which they reduced from $2 per cubic foot.. how nice of them). I HAD to pay or they'd put our stuff back in storage and charge us $1 per cubic foot × 3,600 = $3,600. I agreed to pay, no other choice even after I gave alternate options including bringing to a warehouse in same town for storage, which they refused. I had to pay, and they only would take cash or money order.. shocker. The movers arrived, 2 hours after I agreed to the shuttle (mind you they were supposed to have been in a 53 foot truck that they had to park somewhere and offload 3,600 cubic feet of stuff into other smaller truck(s).. in the same time they had to actually acquire these smaller trucks, as well). They arrive in 2 Enterprise box trucks (26 footers?), and as I hand them the money I notice a MD license plate. As I point out the coincidence of this I ask where they parked the 53 foot semi to offload onto these 2 smaller trucks. They said there was no 53' truck. I ask where these came from, they say NJ. So, there Never was a 53' truck that had to be offloaded to smaller trucks to shuttle to my house. And to boot, there were Other people's goods on Both of the smaller trucks.. one destined for Chicago and one for Indiana. All 4 movers on site gave me their names and stated they would speak the truth of what happened. My family was also present for this interaction. I have requested a refund, citing the above Facts, and Great Moving has refused! I have filed with the Federal Motor Carriage Safety Administration who is launching an investigation. I have filed with the Better Business Bureau who has also agreed to investigate. The Great Moving company has a few addresses as well as phone numbers, but their US DOT # is 2430969 and their MC #838059, website is https://greatmovingusa.com. If You have been scammed out of money by these people please reach out! They have broken laws.. lies, scams, fraud, extortion, etc.. across State lines which makes it Federal in nature!
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