19 Mar 2016 · MoveAdvisor
1.0 out of 51.0
ABSOLUTELY THE WORST MOVERS I HAVE EVER USED. Very unprofessional from the movers, supervisor, to the general manager. If I could, I would give them ZERO STARS. I paid for 8 hours of moving and told the guy who quoted the price that I would pay for more if needed. When the movers first got there all they did was complain about how much stuff there was and spent the first 30 minutes on the phone talking to the supervisor. Guess what, that 30 minutes was part of the 8 hours I paid for. I was only moving about three miles. It took them over 4 hours to pack the first truck load. I asked the movers if I needed to be there while they were packing and he said no. I was moving smaller stuff in my truck. While they were unpacking the first truckload I went back to the first house to grab move stuff in my truck. When I got to the house every door in the house was wide open. I called the supervisor to complain and he said it is not their responsibility to close doors. COMMON SENSE is you walk through a door then you close it. No one was at the house, so anyone could come in and taken anything. The second truck load took 4 hours to load. They got to the new house with the second load at the 8 hour mark. I got a call from the general manager, who stated I needed to buy move time to get them to unload the truck. COMMON SENSE. I paid for 2 more hours. The first 30 minutes the movers just sat in the truck and took a break listening to music. Guess what, that 30 minutes was part of the 2 hours I paid for. The second load had our exercise equipment and sofa. The movers put both the exercise equipment and sofa upside down in the garage. The exercise equipment where scratched on the LED monitors and handles. I was missing a part to my bed. I asked the movers to look in their truck to see if it may still be there. It was not in the house, garage, or front yard. They said everything was out of their truck. I signed the papers and they left. I started to go out the front door to go back to the first house to look for the part to my bed. Guess what was sitting on the front yard, the part to my bed. They must of found it in they truck. Instead of bring it to the front door, they just tossed it in the front yard and left. Will NEVER recommend this moving service to anyone in the future.
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