6 Mar 2018 · MoveAdvisor
1.0 out of 51.0
I had a bereavement move, so I had no choice but to trust their judgement and "experience" since I could not physically be there for the walk through. I am in a different state and I had to make funeral arrangements. Unfairly, and without notification, they charged me for 2490 lbs of load when I only transported 1000 lbs of load. That is a huge rip-off.
They reimbursed me for only $199.00 when it should have come to at least a $1500 they erred. They are rude, dishonest, and totally frustrating to work with. They do not care about your needs or your money. They stand behind corrupt company policies. Maybe corporations can absorb this unfair pricing, but as a customer, look elsewhere, save yourself money and aggravation, and do not support unfair business practices. They have been reported to the Better Business Bureau as ripping off the customer blind.
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