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Recent reviews

E
1 Jan 2020 · MoveAdvisor
1.0 out of 51.0
Absolute garbage! These guys rescheduled twice, and when they finally did show up they were hours late. They were so late my schedule didn't allow me to be home for the end of the move. I had to pick up my son from a function, so I left my other son (14 yrs old) home while they finished moving the piano into the house. There were two guys (one not an actual mover) and a rental truck with no lift. I believe it tipped over in the truck and I'm guessing it was also dropped. The hinged top was completely broken off (which he denied they did), the whole structure was twisted so bad most of the keys could not be moved at all, there were pieces broken off in at least two places and multiple scratches/gouges on the finish. Also the player mechanism no longer works. My sweet son paid them AND actually tipped these guys before they left because he thought that was the right thing to do, and these jerks took the cash! They left us a completely broken piano and scratches up our sidewalk where they obviously tried to just push it to the house. This piano was in no way in this condition before they got their hands on it. When I had Carlo come over to look at the damage he was loud and defensive, and he told me they actually haul these types of pianos to the dump all the time--as if that had anything to do with our piano!! I cancelled the check for the move (cost me $31 to do so), but even so I have more money into it for repairs than it would have cost to have them or COMPETENT MOVERS to move. I have a text from Carlo listing everything they would fix, then crickets. I've contacted them multiple times with no response. DO NOT USE THIS COMPANY. ANY POSITIVE REVIEWS MAY BE TRUE, BUT I GUARANTEE THE NEGATIVE ONES ARE. DO YOU WANT TO TAKE THE CHANCE?
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M
23 Feb 2019 · MoveAdvisor
1.0 out of 51.0
When we pulled up to meet them at our new apartment they had our mattresses on the lawn. Stole items from our storage bins. went through our dresser drawers and moved items to other places that didn't need to be moved. shouldn't have to worry about movers going through your personal belongings, stealing items like perfumes, jewelry, etc. there was a moth in one of the bins since we had to let them store our furniture and bins due to a delay in our move-in time/day. my leather jacket was damaged due to the moth we found in that same bin. one of our rugs had this white substance on it, and when we pointed it out while they were there they just poured water over it and rubbed it off with their shoe. very disrespectful how they treated our belongings, went through belongings, and stole items. would never recommend them! I am surprised Carlo is still in business.
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D
8 Nov 2018 · MoveAdvisor
1.0 out of 51.0
It's a shame I can't leave zero stars. We contacted Holleman to move an upright piano - the rate seemed very reasonable, and that's where anything positive about the experience ends They were scheduled to pick up the piano at 1:00p - when 1:30p rolled around and there was no sign of them, I called in and asked for a status update. The person who answered the phone didn't seem to grasp I was looking for an update and not to schedule a new move until I explained it multiple times. He told me he was going to call his crew and then call me back. He called back about 15m later, stating his crew was on another job. He then hung up with me to check GPS for how long it would be until they would arrive, and then called back to tell me it would be 3:00p at the earliest. As I had taken time off work to be available, this was obviously agitating. I begrudgingly agreed to the updated time frame. Almost an hour later, I get a text message that they won't be able to do the job on the scheduled day at all anymore. I tried calling, the call was picked up and then hung up three times; so I sent a text response back telling them that I was cancelling the job. I missed three hours of work, only to have them tell me they couldn't do anything. Communication is atrocious. Service was non-existent. Customer service is non-existent. I STRONGLY advise against EVER using this company. I'm including a PDF showing my review on their Facebook page, a text from the business telling me to "F** off"; as well as a screen shot of the business falsely accusing me of being a sex offender (which is "why they chose not to do the job").
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B
13 May 2018 · MoveAdvisor
5.0 out of 55.0
My husband and I were more than pleased to have had Holleman Hauling move a piano to our home on such short notice and with such great care. Carlo Holleman, the owner, was respectful of all our requests and always contacted us if there were any questions. Our piano arrived in excellent condition and just a day after we contacted Holleman Hauling. Their bid for the job was well under other bids and no quality was sacrificed. I would recommend this company for all the right reasons.
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S
13 Oct 2017 · MoveAdvisor
5.0 out of 55.0
We utilized Holleman Hauling and movers to move a piano we had purchased. We purchased it for our daughters birthday and wanted it delivered on her birthday at a certain time. I called around to many different movers but Holleman was the only one who had availability on the day we needed and was very reasonably priced. However, I was nervous about using them after reading some negative reviews I saw online. I shouldn't have been worried. I called the owner several times to confirm everything and he was very patient and helpful. They arrived right on time and had wrapped the piano carefully to ensure it wasn't damaged in the move. The movers were polite and quick. I would definitely hire them again as the price and service couldn't be beat. They helped make my daughters birthday extra special!
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