7 Apr 2021 · RemovalReviews
1.0 out of 51.0
Carried out a removal for a very ill relative. The removal men, whilst friendly and laying out the boxes in a nice way at the new property, made disparaging comments at the time, saying the stuff was "all rubbish" (we didnt take notice at the time). We naively had labelled all the boxes with their contents. Upon unpacking, turns out that the removal men had taken many of the valuable items, some of them precious family possessions, which then made sense as regards to their comments, and kept many of the boxes in their van, probably to sell on. Contacted the company to investigate - incredibly rude response back. Reported to the police and trading standards. Incredibly upsetting experience all round. Would definitely not recommend to use - so angry I never reviews of any company, but if there is one positive from this experience, take the bad experience we had
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