25 Feb 2019 · MoveAdvisor
2.0 out of 52.0
They were fast, but careless with our items. The worker was practically running down the moving truck ramp with a dolly full of boxes that had a fragile box on the bottom. When he got to the bottom of the ramp and the dolly tires hit the ground, the boxes slammed. This happened many times, even after asking them to slow down and take their time.
Additionally, there is a piece of furniture that is most important to us out of all of our furniture. After explicitly stating this fact, they still managed to scratch the top of the chest and drop our couch on top of it.
They set a wooden furniture item directly in water.
These guys were knowledgable about how to stack items efficiently (hopefully..the items are in a storage unit, so we'll see the shape of the fragile pieces that are in boxes when we unload the unit), but were in WAY TOO MUCH OF A HURRY. Being quick so that you save customers money is one thing. Being fast, sloppy, and extremely careless with someone's cared for items is another. We will certainly not use this company again and don't recommend others use them either.
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