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Recent reviews

M
17 Jun 2025 · MoveAdvisor
1.0 out of 51.0
We experience the best move ever. We were so impressed with fast, careful and courteous movers we were assigned. They were paid and tipped well. Now, the reality. I was trying to help them because it was a very humid day.they worked very hard for 5 hours. I helped keeping them hydrated. I told them that I would take care of assembling our bed so they could get home to their families. I proceeded to assemble the bed and the legs to our adjustable bed were missing. 4:30 in the afternoon and I was discussing with a manager and was told they had the legs. He promised if he couldn’t get one of the movers to bring them to us that he would personally take care of it. Which turned out to be a lie. Two 70 year olds sleeping on the floor was our reward for choosing Krupp Moving. I always told my children that a liar will steal and a stealer will lie. Very disappointed for the lie only. You are only as good as your word. I will be sure to let anyone who ask know the truth. Buyer beware.
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J
1 Oct 2023 · MoveAdvisor
1.0 out of 51.0
I read the reviews and thought all would be great but I am not sure who moved those people's furniture because it was all a very bad experience. First we were charged $200 for the company to take care of our sleep number bed. It was not usable the way it was left in our new location. We were moving to a smaller house so I had gone through our home moving things to the rooms they would be used at the new house, only to have the packers moving things to different rooms for packing, After the packers had left, I had given myself 2 days to clean the house before turning over to the new owners, It was a good thing as I found a drawer, a cabinet under sink and the cabinet with ALL my pots and pans, had not be packed. There was a shelf in the family room not packed. It seemed the packers were more concerned with how fast they could pack and not how good they could pack. We were placing our things in storage for a month and we were charged for the month prior and then again for the month it was in storage, when we were quoted one month free storage, When we were scheduled for delivery, they called to verify they would be here between 8:30 to 9:30. After they hadn't shown up, we called them and was told they were just leaving and would be here in an hour, making it 11:00, Can't even begin to describe all the damage to our belongings. Boxes that were marked shed were left in the basement. Boxes marked fragile had boxes marked books on top of them.
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P
1 Sep 2023 · MoveAdvisor
5.0 out of 55.0
Matt and Frank moved a room of furniture for us to another address. Their skills were impeccable and the timing was down to the minute with accuracy. They were so careful with the furniture and very willingly moved pieces out of the bedroom to the garage to make room for the new furniture. There is no doubt that we will use them again and will highly recommend. This company is extremely easy with which to do business. Pat Bare, Wooster, OH
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H
14 May 2023 · MoveAdvisor
5.0 out of 55.0
We used Krupp five months ago to store my furnishings, and now we used-them to deliver our furnishings from storage to our new home. James and his two helpers worked endlessly following our directions.These three men were very respectful, very hard-working, and I would hire them again. Rodney and Alex, are the other two men that helped James and they were very hard-working and polite.
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J
2 Nov 2022 · MoveAdvisor
1.0 out of 51.0
In the end, this was the worst moving experience of the 5 we have done. Too many objects damaged and even lost. (How can you actually lose objects on a truck?) If you have a choice in your move, then don't move with Krupps.
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