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Recent reviews

N
25 Sep 2025 · MoveAdvisor
1.0 out of 51.0
They stole multiple gaming consoles (xbox, switch, vita), expensive sony headphones, two controllers, a phone, and much more from me and refused to reimburse me for it, saying to file a police report instead and that I don't qualify for a claim because i signed the inventory paperwork already, which i was pressured and rushed to do quickly before unpacking everything btw, since the mover claimed he had "so many more" jobs to get to and couldn't help me unpack all the stuff even though that's the service I paid for. I also caught him checking a few things off on the sheet himself, which he isn't supposed to do, especially before I got a chance to check all the contents of the boxes. And you'll love this... My property manager also had to come tell me they left two large boxes and two pieces of furniture on the floor below me overnight that had a lot of valuable stuff in them. They didn't even bother to bring it to the right floor with the other stuff they dropped off. Just completely negligent and incompetent, will never use them again and urge anyone else to avoid, avoid, AVOID at all costs. They also were super late loading day, taking like 5 to 6 hours longer than the estimated time frame and giving me false calls saying they would be there in under an hour, only to take another few hours to get there, which delayed me being able to give my apartment keys to apartment staff. I'm also pretty sure I heard one of them insult me while I was walking my luggage to my Uber right after shaking hands with one of the movers. Thank God I took the PS5, gaming laptop, and game collection on my flight or they would have for sure taken all that too. So predictable.
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D
12 Sep 2022 · MoveAdvisor
5.0 out of 55.0
I recently moved and everything was difficult except my experience with Mayflower. They were amazing. My closing was delayed over a week and they worked with me and made a very difficult situation much easier. I cant say how great they were. Kayla my contact there was so great. The movers were professional and clean. I would use them again for sure.
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M
1 Sep 2022 · MoveAdvisor
1.0 out of 51.0
Mayflower is by far my worst experience I've had with a moving company. They ensure you that your property is in great and responsible hands when in fact its not! In short the crew that showed up was late, had zero supplies to wrap and cover. No ratchet straps to secure cargo, and had to borrow mine. even tried contacting the logistics supervisor who was heading this my transaction, I nor the so called load master on site wasn't able to reach anyone for insight on what needed to be done about the loading process or lack there of. The so called load master ensured me again that my property would be wrapped and covered before shipping....Lies!!!! There was never any communications with me on when or where the delivery truck was and when its going to arrive. I was morbid, thinking the worst. Two days before the driver(s) arrived I received a call informing me that the truck had left the staging site and that it was on the road to be delivered at such given time the load master stated which was 2 days after, and that to make sure the payment was to be prompt upon delivery. Once the movers arrived I was at some sort of relief until they unloaded the contents. First of all it wasn't the same crew that loaded the truck at my property, once the truck was staged they began to off load my property, right off the bat I notice oddities, like no covers on the mattresses, no wrap on any of the pictures, no blankets on the furniture, and many pieces of property had been broken. Every piece of furniture including the mattresses and the couch were damaged , scuffed, dirty and smelled of mildew. everything was wet! Unusable! missing sports ware, missing table glass, missing table, chairs, clothing broken entertainment center, the list goes on and on. So when the I approached the moving crew they said to take it up with Mayflower, they just picked up the truck and drove it here. At that point I had to speak to the person who was in charge of my logistics and all I got was make a list take pictures and send them to me and ill get started on the claiming process. No excuses or site of responsibility for what happened. This has to be addressed! Who else has been affected? Am I to be compensated for the damages and theft of my belongings? My trust in good business has been totally destroyed at this point!!
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J
26 Aug 2022 · MoveAdvisor
5.0 out of 55.0
Needless to say that looking through different moving companies for quotes was a nightmare with lots of phone calls the following days.. mayflower however gave us a quick estimate, Marlo on the phone was very nice and spent almost 1 hour answering all our questions, virtually touring the house and explaining everything. We moved from Miami FL to Denver CO and the price was fair, not a lot more expensive than renting a truck ourselves and driving across country. the delivery happened the day it was supposed to at the exact time that was discussed. Both loading and unloading crews were super efficient and very nice. Everything arrived in good condition, besides a couple dents on some furnitures that were reported on a claim. The move coordinator was very present and answered emails within just a few minutes every time we had a question. I was terrified of moving companies after reading so many bad reviews and some relatives that went through hell when they hired one. I am relieved and thankful to know that some companies are still serious and honest
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T
16 Jun 2022 · MoveAdvisor
1.0 out of 51.0
Im glad I came here to read these reviews and have dogged a big EXPENSIVE bullet. TLDR: They wanted to charge us 3x the cost to move us 1/3 the distance. We moved from CA to NJ 2 years ago and were charged 10k$ to move us 3k miles. 2 years later, the same amount of stuff to move to FL about 1k miles, 32K$!!?!?!? For that price I could get a uhaul and move family antiques, our clothes and other household items (for at the MOST 10K) then buy BRAND NEW furniture with a 20k budget. Longer-more details: We move 2 years ago from SF CA to North NJ. About 3k miles. While we had a much smaller home(about 1500 sq ft) but we had stuff from 2 other investment homes (we furnished to do airbnb) and being a family of 4, a good deal of stuff and furniture. In the last 2 years, we haven't bought any new furniture other than some patio furniture. Our household items are the MOST same or less more likely) bc we already did an "initial move"(hubby that works from home and our 2 kids wanted to get down to FL ASAP) where we moved a few beds, a couple of couches, hubby's work desk(that is motorized to go up and down( daily dishes, pots and pans, other essential items packed into our Ford van and a Uhaul trailer we rented for 1k. We are moving from a 5,500 sq ft house to a 2000 sq ft house. I think the woman that gave us the estimate saw the big "mansion" and gave us the "mansion" price. Listen, I get that gas has doubled in price since 2020 but I asked 3 very accomplished real estate agents to guess the outrageous price I was quoted and all three said "10K!" These ppl have billions of $ of home sales under their belts and know how much things should cost. Needless to say, we will be going with a different company!!
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