17 Sep 2013 · MoveAdvisor
1.0 out of 51.0
We have used Moody Movers on four different moves, totally about $10,000. Never did we expect a problem. The booking agent who had taken care of all previous moves is no longer employed by Moody and so my dealings were via e-mails with the owner, Scott Moody. There were several e-mails between the initial inquiry, contract, contract acceptance, lists of items, list of additional items (requested by the company) and some thank yous, as well. The last e-mail received from Mr. Moody, he was obviously aggravated for which I wrote a reply saying I didn't menat to "[EDIT] him off'. A couple of days later, my phone rang and it was Scott Moody. I thought he was callingto apologize but instead he was on the phone screaming at me and not allowing me to talk, explaining how I was overwhelming him (this is not my problem). My husband then called him the next day at which point he started to scream and drop the "F" word at my husband more than once. Needless to say, we have fired him before the move even happened and am disgusted at this treatment. I pride myself on always being nice and I have never gotten a call like this one. There is a reason the man's name is Moody! If he can't handle the pressure of running a business, than perhaps he needs to seek another position.
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