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Recent reviews

T
8 Jul 2015 · MoveAdvisor
5.0 out of 55.0
I've read a few reviews here about this company that strike me as harsh, and I have to ask - who did you hire? This company moved me recently (6/16 - I've been meaning to write this but was a little busy) was absolutely awesome! Naquan (hope I spelled that right), Tim, and there was a third gentlemen whose name I cannot remember, I apologize, were great through the entire move! I went from one town to another in Rockland County, NY, and things went off without a hitch! They arrived early, very carefully packed up my furnishings and loaded them on the truck, having to go up and down two flights of stairs for some of the furniture (two family dwelling; we had the top two floors) and took the boxes I had packed earlier. When we arrived at my new apartment, they took the time to carefully unwrap and place the furniture where I wanted, even moving some things around for me several times until I made up my mind I liked the location. In fact, I have a rocking chair my uncle gave me before he died that started to come apart (he made it from a kit and it's been a bit of a problem) and they actually repaired it properly so it stays together perfectly now! I couldn't ask for more! They were super friendly, laughing and joking with me, and were done in what seemed no time at all. That doesn't mean they ever rushed me, though, only that they were extremely efficient and competent at what they did. They cleaned up all the packing materials when they were done and then went on to their next job. I would definitely hire this company again for any move I may need to make and be more than happy to do so.
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T
11 Apr 2015 · MoveAdvisor
5.0 out of 55.0
Move Our Stuff made a seamless move for me within a state (New York) that I no longer live in . This move could have been more complicated because I live on the West Coast and was not there to send or receive the items. The owner put my mind at ease and assured me the move would be handled well . He and all of the staff I communicated with were helpful on all aspects of the move . The price was reasonable and the mover was fast . This move went very well. Move Our Stuff exceeded my expectations. -Thomas Fragasso- Seattle , Washington .
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R
29 Jun 2014 · MoveAdvisor
2.0 out of 52.0
Movers were friendly but moved very slowly, they were transporting three pieces of furniture and a few boxes and it took them nearly two hours to wrap everything and load the truck. They also forgot to bring a toolkit. If I hadn't had one of my own to use I don't know how they would have been able to take apart my furniture. A few days before the move I called the customer service rep I had originally spoken with to update the address of the house I was moving to. She then asked me to email her the change in address. She never followed up or confirmed that she would make sure the movers would know of the change, and sure enough, on the day I moved, the movers had no idea. On the bright side, everything made it safely to my new home, but I still would not recommend using this company.
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S
29 Nov 2013 · MoveAdvisor
5.0 out of 55.0
AWESOME MOVERS!! I was SUPER impressed with these guys! From the moment I called looking for a visual estimate, to a week AFTER my move had been completed, they were in contact with me and helped me make this move as strss-free as possible. They weren't the cheapest estimate I received, but their knowledge and thoughtfulness in helping me keep costs down was what made me choose them. My moving coordinator was and absolute pleasure. He made sure I had everything I needed for my move and even gave me tips to make my move go faster and how to save money on packing materials! My movers were on time, very professional and pleasant, and extremely efficient. Nothing that was going to cost me more was used without them speaking to my husband or myself before they used it to make sure we were ok with the use of the item as well as the charge. A company in my book and I'll definitely recommend them to everyone I know.
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J
22 Aug 2013 · MoveAdvisor
5.0 out of 55.0
During a very difficult time in my life by moving from NY to PA to better the lives of my children as a single mom, I have to say that I DID NOT ANY COMPLAINTS about using Move Our Stuff.. My Movers, which to my understanding I was just getting one, I had TWO. All of my items were kept in tact from start to finish. The guys were so nice and helpful.. My rep Joseph (Cipolla, I think was his last name) was the best and very much involved in assisting me. They called to let me know they were on their way, when they were in front of my location and when they arrived before me to my destination and even a follow up call the next day to confirm everything was ok. It made for very little to stress about. I used a little extra material so it was about maybe $15 more then I had to pay but I really thought it was going to be so much more. I had a huge TV I was concerned about and it made it intact. I had a bed I needed to have put together and even after the long day of driving and helping me move they took the time to help me put in together; my son and mine for that matter and my daughter crib (which was very heavy) My dinning room table as well. I actually had a problem with one of the legs on the table and my mover was prepared with an Allen key I needed. The time did run about a half hour over but I think that was more travel time then anything again it was state to state. I would recommend this company HANDS DOWN!! 5 STAR REVIEWS!! I CAN NOT BELIEVE THE REVIEW I JUST READ BELOW, THEY MUST BE FROM A COMPETATIVE COMAPNY BECAUSE I CAN'T POSSIBLY BELIEVE SOMEONE WOULD HAVE A PROBLEM WITH A FOLLOW UP AND THANK YOU CALL FROM A COMPANY HONESLTY!! And an estimate is exactly that an estimate!! Given not a guarantee that I will not pay a penny more then they say without a move actually taking place, but to roughly inform me of what I would look forward to paying. I think it was fairly priced given all the things I had and even some thing I had forgotten to say. I LOVED MY EXPERIENCE.
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