10 Feb 2019 · MoveAdvisor
1.0 out of 51.0
This company goes by several different names. We hired them based on them sending us emails which they state they do not hire sub-contractors or day laborers. They stated that the movers are employees of Titan's. The movers told us directly that they are sub-contractor's and are not Titan employees. After they gave us a Binding estimate of the cost to move us the day of the move they tripled the cost. The movers told us they didn't go by what Titan's agents estimated our move because they didn't know how to estimate the costs. Our move went from $6,100 to over $11,500.
Upon them delivering our furniture we found not only did they due major damage to 75% of our furniture but several items were missing. They tell us that they don't know what happened to these items. They also tell you that they wrap everything in moving blankets. Another false statement. They wrapped nothing of our furniture in moving blankets. When we have tried calling Titan they either say they'll have someone call us back but never do or they hang up on you or never answer at all. Their employees are nice and helpful until they get your business but if you have a problem with them they become very rude and nasty. Do yourself a huge favor and read all the bad reviews on Yelp as well. I wish we had known about Yelp before we hired them. Don't do business with Titan Van Lines and you'll be very happy you didn't.
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